Accounts Receivable Analyst

Americold • Atlanta, GA

4d

About The Position

The Accounts Receivable Analyst manages a portfolio of non-standard, complex accounts to improve customer payment performance and cash flow through root cause analysis and issue resolution. The role handles a high volume of transactions and requires sound, timely decisions, initiative, and minimal supervision. It helps reduce accounts receivable exposure by proactively monitoring assigned accounts and resolving issues in accordance with company policies and procedures. The ideal candidate demonstrates excellence, adaptability, initiative, and teamwork.

Requirements

• At least 3 years of prior experience in accounts receivable, accounting, finance, or a similar order-to-cash function.
• At least 3 years of experience working with a large ERP system.
• Equivalent work experience, with exceptional attention to detail and accuracy.
• Intermediate to advanced Excel skills, including VLOOKUP, XLOOKUP, and pivot tables.
• High school diploma.
• Detail-oriented, with strong analytical and problem-solving skills.
• Strong interpersonal, organizational, written, and verbal communication skills, and the ability to work independently.
• Strong understanding of the order-to-cash transaction life cycle.
• General understanding of SOX audit requirements in a publicly traded company.

Nice To Haves

• Bachelor’s degree preferred.
• Oracle experience preferred.
• Proven ability to identify payment trends, analyze root causes, and recommend solutions.
• Proven ability to multitask and prioritize in a deadline-driven environment.
• Strong customer service mindset and collaborative approach.
• Effective problem-solving skills and a proactive attitude.

Responsibilities

• Build and maintain strong working relationships with customers, business development teams, and internal partners.
• Proactively monitor accounts receivable aging for the assigned portfolio and resolve issues, discrepancies, and customer inquiries in a timely manner.
• Analyze customer accounts to identify trends, discrepancies, and potential risks, and recommend process improvements.
• Evaluate accounts for non-collection risk and recommend holds, payment plans, or bad debt reserves to management.
• Review, research, and resolve unapplied and on-account cash.
• Initiate and lead cross-functional discussions to drive resolution.
• Support special projects and ad hoc analysis requested by management or required by the organization.
• Serve as a subject matter expert for critical department processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED