Accounts Receivable Analyst
About The Position
The Accounts Receivable Analyst manages and monitors key customer accounts, providing concierge-level service while supporting cash collection and reconciliation processes. The role requires analytical skills, knowledge of accounting concepts and systems, and collaboration across global teams to maintain accurate receivables data and improve operational efficiency. It includes regular interaction with customers, internal teams, and global partners, as well as desk-based analysis and possible travel for training or meetings. The position is based in Woodridge, Illinois, with the possibility of working remotely after onsite training. The stated starting salary is $27 per hour, depending on experience, and the schedule is 9:00 a.m. to 6:00 p.m. EST, Monday through Friday.
Requirements
- Bachelor’s degree in Accounting, Finance, or Business, or at least five years of Pharmacy Accounts Receivable experience.
- At least five years of healthcare accounts receivable experience.
- Knowledge of pharmacy NCPDP billing and payer payment methodologies.
- Deadline-oriented, with time-management and prioritization skills.
- Ability to work independently.
Nice To Haves
- Certified Pharmacy Technician qualification.
- Knowledge of SQL databases.
- At least three years of pharmacy-specific receivables experience.
- Healthcare audit experience.
- National or state pharmacy technician certification.
Responsibilities
- Collaborate with Trade and Accounting teams on concierge-level agreements to support global finance operations.
- Analyze and reconcile accounts receivable data, preparing reports for management and customers on operational excellence initiatives.
- Interpret pharmacy claims and remittance advices, including relevant HCPC, ICD-10, and medication NDC information in relation to claim billing activity.
- Use knowledge of electronic claim adjudication and the NDPDP D.0 standard and rejections; complete claim updates and corrections as needed.
- Monitor electronic remittances and manual payments or denials to ensure accurate payment posting and receivables records.
- Respond to internal and external customer inquiries about invoices, payment terms and activities, contract terms, and account changes.
- Research, track, and resolve revenue-cycle or documentation problems and discrepancies.
- Ensure compliance with SOX, internal controls, and contact and organizational policies.
- Meet specified deadlines and be open to overtime when necessary to meet department goals and objectives.
- Maintain a positive, courteous, respectful, and helpful attitude toward patients, team members, payers, and management.
- Perform other tasks and duties as assigned by management or executive leadership.
- Conduct job responsibilities in accordance with the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Paid holidays
- Tuition reimbursement
- Company-paid life insurance
- Company-paid short-term disability
- Company-paid long-term disability
