Accounts Receivable Analyst

Deloitte • Jersey City, NJ

11d • $53,000 - $62,700

About The Position

The Accounts Receivable Analyst delivers back-end revenue cycle management services for healthcare provider clients. Services include billing and claims submission, accounts receivable follow-up, denials management, payment posting, and credits and refunds. The role is part of Deloitte’s Project Delivery Talent Model, which supports long-term client service delivery onsite and/or remotely, with limited travel. The position is listed in 80 locations, and recruiting for the role ends on 11/20/2026.

The analyst reviews aging reports and work queues, follows up with commercial and government payers, investigates non-payment, and documents claim and payer information. The analyst also helps resolve issues involving eligibility, authorizations, claim edits, coordination of benefits, and missing documentation; rebills corrected claims; routes issues to relevant teams; validates payments and account resolutions; follows defined workflows; and supports team members and engagement management with complex claims and performance reporting.

The role requires use of Epic Resolute Hospital Billing, claims clearinghouse systems, payer websites and portals, and other workflow systems. Remote-role compensation is estimated at $53,000 to $62,700. Deloitte describes a broad range of employee benefits, but specific benefits are not listed in this posting.

Requirements

• Bachelor’s degree in information technology, business, healthcare, or a related field, or equivalent experience.
• At least 2 years of experience in hospital accounts receivable follow-up operations or a related revenue cycle functional area.
• Experience working to high-performing productivity and quality standards.
• Experience using Epic Resolute Hospital Billing.
• Experience working in claims clearinghouse systems.
• Familiarity with Epic Analytics and Reporting applications; the qualifications section also lists experience using these applications as required.
• Ability to travel an average of 10%, depending on work and clients served.
• Ability to work independently and collaboratively as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment.
• Strong interpersonal skills and a professional demeanor.
• Ability to meet deadlines.
• Ability to provide clear guidance to others.

Nice To Haves

• Experience using Microsoft Word, Excel, and PowerPoint.
• Experience supporting clinical or healthcare business operations.
• Experience managing multiple projects or workstreams.
• Experience preparing and delivering technical demonstrations.
• Experience analyzing billing workflows, claim issues, or operational data.

Responsibilities

• Review accounts receivable aging reports and work queues to identify unpaid and delayed claims.
• Follow up with commercial and government third-party payers about outstanding balances, claim status, and requirements for adjudication.
• Analyze claim status, remittance advice, and Explanation of Benefits (EOBs) to identify causes of non-payment.
• Document claim status details and information provided by payers.
• Provide account information to payers and resolve issues involving eligibility, authorizations, claim edits, coordination of benefits, and missing documentation.
• Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or clinical teams as needed.
• Review payments, contractual adjustments, denials, and patient responsibility balances to validate accurate account resolution.
• Follow defined SOPs and workflows while using Epic Resolute Hospital Billing, claims clearinghouse systems, payer websites and portals, and other workflow-required systems.
• Meet and exceed minimum productivity and quality standards, and participate in performance improvement plans as required by engagement management.
• Support team members in resolving complex claims.
• Support engagement management with performance reporting.
• Deliver back-end revenue cycle management services, including billing and claims submission, A/R follow-up, denials management, payment posting, and credits and refunds.

Benefits

• Deloitte states that it offers employees a broad range of benefits, but does not specify individual benefits in this posting.
• Opportunities for professional development, including building skills, taking on leadership opportunities, mentorship, on-the-job learning, and formal development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level