Accounts Receivable Analyst
About The Position
The Accounts Receivable Analyst accepts and matches customer payments to invoices, investigates unapplied cash and payment errors, and pursues collections. The role manages accounts receivable aging and customer communications, processes approved refunds, verifies electronic payments against remittances, and collaborates across departments to resolve payment and collection matters. It also reviews reports and processes for gaps and assists management with projects to improve and streamline accounts receivable and collections processes. Duties and responsibilities may change, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- Proficient attention to detail.
- Highly motivated and reliable, with the ability to work independently.
- High proficiency in Excel, including formulas, pivot tables, and VLOOKUP.
- Strong interpersonal skills.
- Excellent verbal and written communication skills.
- Strong problem-solving skills.
- Exceptional organizational abilities.
- Associate's degree (AA) or equivalent from a two-year college or technical school; or one to four years of related experience and/or training; or an equivalent combination of education and experience.
- Typically requires a minimum of 1–3 years of related experience.
Responsibilities
- Accept and match customer payments to invoices.
- Research and resolve unapplied cash receipts and payment errors.
- Negotiate settlements for collections.
- Manage accounts receivable aging reports to identify past-due accounts.
- Pursue collection efforts manually and electronically.
- Evaluate customer accounts for termination.
- Manage customer communications by phone and email.
- Process approved refunds.
- Collaborate across departments to address collection and payment matters in a timely manner.
- Verify electronic payments are posted appropriately using received remittances.
- Regularly review reports and processes to assess gaps resulting from ongoing process changes.
- Assist management with projects to streamline and improve accounts receivable and collection processes.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
