Account Representative or Manager

Water Technologies

About The Position

Join Veolia’s Chemical Solutions and Monitoring (CSM) division as an Account Manager or Account Representative, working with customers across diverse industries to develop chemical water and process treatment solutions. The role combines technical advising, customer relationship management, and sales, with a focus on improving water and energy sustainability, optimizing profitability, and protecting customer assets. The position involves analyzing and optimizing treatment programs, testing samples, interpreting customer data, and recommending operational improvements. It also includes managing customer plans and business reviews, communicating value-generation projects, achieving revenue targets, negotiating commercial terms, and securing recurring business. The role requires working safely in industrial environments, traveling to customer sites, and lifting and carrying up to 45 pounds as needed, with frequency varying by worksite. Veolia offers technical and commercial training, career advancement opportunities, and the opportunity to contribute to sustainability and environmental protection. The position is eligible for incentive compensation and account assignment opportunities.

Requirements

Bachelor’s degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical) is preferred; alternatively, at least 8 years of direct field and water treatment industry experience qualifies. High school education is required.
Experience in chemical water and process treatment.
At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
Experience with consultative selling and technical solution development.
Full valid driver’s license; a learner’s permit or G1/G2 class does not qualify.
Technical curiosity and strong problem-solving skills.
Proficiency in mathematical calculations and chemistry concepts.
Ability to analyze and test samples, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
Strong interpersonal and communication abilities.
Customer-focused mindset and active listening skills.
Excellent time management in fast-paced environments.
Ability to work independently and collaboratively.
Comfort working in industrial environments.
Openness to continuous learning and professional development.
Ability to lift and carry up to 45 pounds as needed; frequency varies by worksite.

Nice To Haves

Bachelor’s degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical).

Responsibilities

Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications.
Conduct sample testing and prepare Technical Service Reports that analyze customer data, interpret results, and recommend operational improvements.
Execute the Account Management Excellence Program, including Service Plans, Value Generation Plans, and Business Reviews.
Plan and communicate Value Generation Plans through projects that promote water and energy sustainability and improve asset protection.
Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for year-over-year growth.
Follow all EHS policies and procedures and work safely.
Travel to customer locations as needed.