Account Manager/Sales Representative

Electric Motor Repair•Williamsburg, VA
•Onsite

About The Position

EMR’s Salisbury Commercial Division is seeking a driven, relationship-focused Account Manager/Sales Representative to develop new business, maintain existing customer relationships, and grow accounts using the K.A.R.E. (Keep, Attain, Recapture, Expand) sales strategy. The role regularly calls on businesses, identifies customer needs, presents solutions, and ensures commitments are fulfilled. The representative will prospect, manage accounts and territories, and develop and execute strategic sales plans to achieve growth objectives. The role is based out of EMR’s Salisbury office and focuses on developing new accounts. Office hours are Monday through Friday, 8:00 AM to 4:30 PM. Compensation is a $47,840 base salary plus commission, with potential annual earnings of $100,000 or more. The representative will use an EMR-branded company car and will be provided with business-use equipment and supplies. EMR provides service, repair, installation, and sales to the commercial kitchen and industrial services sectors. Founded in 1927 in Baltimore, Maryland, the company is a third-generation, family-owned and operated business with five service locations across the mid-Atlantic region. Its technical staff services equipment from more than 250 manufacturers.

Requirements

  • Experience or background in outside sales.
  • Strong organizational, customer service, communication, and follow-through skills.
  • Experience using Microsoft Office and the ability to navigate a CRM to track sales productivity, prospecting, and customer activity.
  • Must be a team player and self-motivated.
  • Must be a member of, or willing to join, one business networking group.
  • Must possess a valid driver’s license for at least three years.
  • Must pass a pre-employment drug screening and background check.

Nice To Haves

  • Commercial cooking equipment, refrigeration, maintenance, or related industry experience is strongly preferred.
  • Experience with industrial accounts, electric motors, and mechanical-related equipment is a plus.
  • Experience identifying and pursuing contract, award, bid, and grant opportunities through SAM.gov and similar procurement platforms is highly desirable.
  • Skills in consultative selling, relationship building, and account expansion.

Responsibilities

  • Develop new business and accounts, maintain existing customer relationships, and grow accounts using the K.A.R.E. (Keep, Attain, Recapture, Expand) sales strategy.
  • Regularly call on businesses, identify customer needs, present solutions, and ensure commitments are delivered.
  • Prospect, manage accounts, and develop the assigned territory.
  • Develop and execute strategic sales plans to achieve growth objectives.
  • Use a CRM platform to track customer communications, manage opportunities, monitor sales productivity and prospecting, and maintain an organized sales pipeline.
  • Identify and pursue contract, award, bid, and grant opportunities through SAM.gov and similar procurement platforms.
  • Help prepare bid responses and monitor procurement opportunities in support of government, municipal, commercial, and industrial sales efforts.
  • Provide exceptional customer service and follow through with customers.

Benefits

  • Paid vacation and 17 days of PTO accrual per year, prorated during the first year.
  • 401(k) with immediate auto-enrollment at 5% and a discretionary company match.
  • Medical insurance through the Cigna network, with four PPO plan options and four coverage levels; prescription coverage is included.
  • Two dental plans.
  • Two vision plans.
  • Identity theft protection and legal advice through ID Shield.
  • Short-term and long-term disability insurance paid 100% by EMR.
  • Company-paid $15,000 term life insurance, with the option to purchase additional coverage.
  • 100% tuition reimbursement after one year of employment for classes that are at least 50% job-related.
  • Opportunity for additional income through a safe driving award, profit-sharing bonus, and referral bonus for hard-to-fill positions.
  • Ongoing training.
  • Company service vehicle.
  • Fuel card, EZ-Pass, laptop, and cell phone provided for business use.
  • Three paid jury-duty days.
  • Three paid funeral-leave days.
  • Eight holidays and two floating holidays per year.
  • Paid wellness day to attend an annual wellness physical.
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