Account Manager / Sales Representative

Swift Staffing • Dresden, TN

2d • Onsite

About The Position

We are looking for an Account Manager — Closeout Sales to manage and grow wholesale customer accounts for a national closeout distributor based in Dresden, Tennessee. The company purchases excess inventory, overstocks, and closeout merchandise from major consumer brands and sells it to wholesale buyers, retailers, and e-commerce sellers across the United States. Product categories include housewares, small appliances, home goods, furniture, apparel, and general merchandise. The company operates warehouses in Tennessee, New Jersey, and Nevada, maintains a permanent showroom in Chicago, and attends multiple trade shows each year to connect with potential buyers.

This is a full-time, on-site position in Dresden, TN, focused on building customer relationships, increasing sales, and growing an existing portfolio of wholesale accounts. The Account Manager learns each customer's product needs, purchasing habits, and budget to present relevant deals and generate orders. The role is primarily relationship-driven rather than cold-calling, though prospecting is also part of the job and is planned and tracked in coordination with the sales manager. The schedule is 8:00 am to 5:00 pm.

Requirements

• At least 2 years of experience in B2B sales, account management, wholesale, distribution, or retail buying.
• Relationship-driven and people-focused.
• Comfortable spending the day on the phone and communicating clearly and quickly by email.
• Able to read a sales sheet and discuss cost, retail price, and margin with buyers.
• Organized and able to track accounts, follow-ups, and open orders without reminders.
• Proficient with Excel or Google Sheets and willing to learn NetSuite.
• Reliable in-office presence in Dresden, TN.

Nice To Haves

• Experience in closeouts, liquidation, off-price, or surplus inventory.
• Existing relationships with discount, off-price, dollar, grocery, drug, or online retailers.
• Experience using AI tools such as ChatGPT or Claude for lead research, drafting, and account notes.
• Bilingual English/Spanish.

Responsibilities

• Manage and grow an assigned book of wholesale, retail, and e-commerce buyer accounts.
• Present new closeout deals to customers by phone, email, and sales sheet on the day the deals become available.
• Quote, write, and follow orders through NetSuite from purchase order to shipment.
• Learn each account's categories, price points, and buying cycle to present relevant products.
• Communicate customer requests, offers, and feedback to the buying team quickly and in writing.
• Work with marketing on fliers, sales sheets, and Deal of the Day promotions for assigned accounts.
• Prospect for new accounts using a plan agreed upon with the manager and log every contact.
• Meet monthly sales targets and review the pipeline weekly.
• Handle occasional issues such as short shipments, damage, or pricing questions to maintain customer relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed