Account Representative

Millennium-•Frederick, CO

6h•$55,000 - $65,000

About The Position

The Account Representative is a Tier I role on Millennium’s Inside Sales Team, responsible for prospecting, acquiring new clients, and growing existing accounts. The position aims to achieve an annual revenue target through strategic client acquisition, account management, and ongoing prospecting. Account Representatives work closely with Solution Engineers to provide sales solutions that may include materials, rental and leasing, and engineering services. The role manages a dedicated sales circuit of at least 100 active clients and prospects, maintains client relationships and CRM records, pursues new business, and works toward revenue, booking, gross margin, client retention, quote conversion, and account diversification goals. It also involves collaborating with sales leadership, the Broadband Solutions Team, and vendor partners, and participating in ongoing sales and product training.

Responsibilities

Use Millennium’s sales process to identify client needs, build relationships, and deliver tailored solutions.
Record client interactions, quotes, and sales activities in the CRM in real time.
Maintain a baseline client retention rate of 85% and regularly review account alignment with the Area Sales Manager.
Prepare and present annual business reviews with sales leadership for clients exceeding $100,000 in yearly revenue.
Participate in mandatory weekly sales meetings, L10s, and 1-1s to align on weekly, monthly, and quarterly strategies.
Participate in ongoing sales training and apply its methodologies to daily prospecting.
Manage and engage a dedicated sales circuit of at least 100 active clients and prospects through calls, emails, and face-to-face meetings.
Set aside weekly time for proactive outreach and network expansion to meet monthly new-client acquisition targets.
Grow accounts transitioned from the Centralized Inside Sales Team and seek referrals from current clients.
Meet daily and weekly booking, revenue, and gross margin targets through sales activity.
Track pipeline progress toward an annual revenue goal of $2 million to $5 million.
Follow up on open quotes to maintain a minimum conversion rate of 15%.
Incorporate Millennium’s business units—including funding, engineering, distribution, and equipment—into sales activities.
Work with Solution Engineers to schedule meetings and present Millennium’s offerings.
Ensure at least 10% of active clients use two or more core resources.
Track shared activities in the CRM to coordinate with the Broadband Solutions Team and avoid redundant outreach.
Participate in hands-on vendor training, virtual sessions, and industry events to build product knowledge.
Engage with and support Millennium’s vendor partners to strengthen relationships and address client needs.