Account Representative
About The Position
The Account Representative processes customer inquiries and orders and expedites the delivery of products and services. The role coordinates with other company units on design, delivery, and service matters; manages business bookings; controls inventory and shipment scheduling; and develops sales contacts, performs limited sales functions, and acquires new clients through sales, promotions, and development. The position works under supervision on varied work that may be somewhat difficult, with limited responsibility for final decisions. It requires applying fundamental concepts and procedures, along with some evaluation, originality, or ingenuity. Customers are typically domestic.
Requirements
- High school diploma or GED is required.
- 3–5+ years of experience in account management, customer service, or commercial support roles.
Nice To Haves
- An associate's or bachelor's degree in business or a relevant field.
Responsibilities
- Process customer inquiries and orders and expedite delivery of products and services.
- Contact other company units regarding design, delivery, or service matters.
- Manage the booking of the business.
- Acquire new clients through sales, promotions, and development.
- Control inventory and schedule shipments.
- Develop sales contacts and perform limited sales functions.
- Perform other duties as assigned.
Benefits
- Competitive salary with bonus opportunities
- Paid time off
- Comprehensive medical, dental, and vision benefits with low premiums
- Flexible spending and health savings accounts
- 14 paid company holidays
- 401(k) with company contribution
- Educational tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
