About The Position

The Account Manager is responsible for managing ongoing relationships and upsell opportunities with existing customers in the EMS healthcare market. The role focuses on supporting customer success with ESO, networking and generating leads to grow existing business, and developing the sales pipeline. The Account Manager manages named accounts across a United States territory and works with stakeholders in the EMS and Fire sectors.

Requirements

  • At least 2 years in a SaaS direct selling or account management role.
  • Ability to meet and exceed quotas.
  • A team enterprise sale mentality.
  • Drive and ability to work at a fast-growing company that adapts quickly.

Nice To Haves

  • Previous military, EMS, or firefighting experience.

Responsibilities

  • Manage a sales pipeline for a territory of named accounts in the United States.
  • Build and maintain relationships with key client decision makers and industry partners through consistent engagement.
  • Educate clients, agencies, and partners on ESO products through meetings, sales presentations, and engagement of subject matter experts.
  • Develop and progress sales proposals that address specific client needs.
  • Accurately forecast sales opportunities.
  • Lead and support contract negotiations.
  • Manage the pipeline and forecast to drive sales opportunities to closure against a sales quota.
  • Work closely with stakeholders from both EMS and Fire sectors.
  • Engage in networking and lead generation activities to grow existing business and develop the sales pipeline.

Benefits

  • Competitive health plans, including medical, dental, and vision insurance.
  • PTO starting at 20 days and 12 company holidays.
  • 401(k) with company match.
  • Telemedicine service provided by ESO.
  • Savings accounts, including FSA, HSA, and DCA.
  • Employee Assistance Program (EAP).
  • Annual health and wellness reimbursement.
  • Life insurance, disability insurance, and worksite benefits.
  • Paid parental leave, a new child program, and flexible parental return-to-work options.
  • Casual office environments and unlimited office snacks and drinks.
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