Account Manager

Sparta•Houston, TX

12d

About The Position

Sparta is seeking an Account Manager to own and grow a portfolio of smaller existing customer accounts. This is a retention-and-growth position rather than a new-customer acquisition role. The Account Manager serves as the day-to-day commercial owner for customers, protects revenue at renewal, and identifies and closes upsell and cross-sell opportunities. The role is intended for someone with a couple of years of account management experience who wants to progress quickly, learn from experienced Account Directors, and take on larger and more complex accounts as Sparta scales. Sparta is an AI company focused on commodity trading. Its product, Leonidas AI, is described as an operating system for oil and commodity traders, grounded in proprietary market data and in-house trading expertise. The company is growing quickly and emphasizes employee ownership, initiative, collaboration, innovation, and impact. The Account Manager will manage renewals and expansion across an assigned portfolio, maintain accurate CRM records, work with Customer Success to identify adoption, expansion, and churn-risk signals, and coordinate with sales leadership on at-risk accounts. They may also support Account Directors on strategic enterprise accounts to develop experience for future responsibility. Sparta is an equal opportunity employer and promotes diversity in its workforce.

Requirements

2–3 years of experience in an account management role, ideally in B2B SaaS, financial data, or commodities.
Hands-on ownership of both retention and expansion, including personally running renewals and closing upsell and cross-sell opportunities.
Ability to manage a high volume of smaller accounts and prioritize time effectively.
Strong relationship-building ability and written and verbal communication skills.
Organized and process-driven, with working knowledge of CRM and AI tools.
Genuine curiosity about commodities and energy markets and an appetite to learn.
Resilient and proactive, with comfort working autonomously in a fast-paced, high-growth environment.

Nice To Haves

Prior exposure to commodities, energy markets, or financial/data services.
Experience with MEDDPICC or another value-selling framework.
Familiarity with HubSpot and Claude.

Responsibilities

Own a portfolio of smaller accounts and act as the primary commercial point of contact for each customer.
Build and execute a renewal plan for every account to protect and grow existing ARR.
Identify and close upsell and cross-sell opportunities within the existing account base, including additional seats, products, or commodity verticals.
Meet retention and expansion targets across the assigned portfolio.
Run regular customer check-ins and business reviews to track usage, surface risk early, and reinforce Sparta's value.
Keep account and opportunity records up to date in HubSpot, including the renewals pipeline and MEDDPICC qualification.
Partner with Customer Success on onboarding, adoption, and usage data to identify expansion and churn-risk signals.
Escalate at-risk accounts promptly and work with the Head of Sales on recovery or win-back plans.
Support Account Directors on strategic enterprise accounts as needed, building experience to take on larger accounts and more senior sales responsibility.