Account Manager

Kaseya Careers • Miami, FL

20d

About The Position

Kaseya is seeking an enthusiastic, results-driven Account Manager to expand existing customer accounts. The role focuses on identifying growth opportunities in the account portfolio, strengthening customer relationships, and increasing revenue through strategic account management. The Account Manager works with customers and internal teams to support adoption, deliver strong customer experiences, and grow short- and long-term revenue.

Requirements

• At least 1 year of B2B sales experience; technology or SaaS experience is preferred.
• A strong passion for sales and a proven track record of exceeding sales targets.
• Ability to thrive in a fast-paced, metrics-driven environment.
• Motivated, coachable, and competitive, with a resilient drive to succeed.
• Excellent organizational, interpersonal, and communication skills.
• Proficiency with CRM tools, specifically Salesforce, to manage leads, opportunities, and accounts.
• Strong analytical skills and the ability to create accurate sales forecasts.

Responsibilities

• Proactively engage current customers to identify upsell and cross-sell opportunities across Kaseya’s product suite.
• Build and maintain relationships with key decision-makers, support customer satisfaction, and align customer needs with Kaseya solutions.
• Develop tailored account strategies, conduct regular check-ins and business reviews, and identify opportunities and potential challenges.
• Monitor customer usage and address adoption challenges while following established sales processes to drive cross-sell, upsell, and account expansion.
• Own sales targets and work to exceed quotas while delivering value to clients and contributing to revenue-generation strategies.
• Collaborate with Customer Success and Sales teams to deliver customer experiences and support smooth implementation of new solutions.
• Use Salesforce to manage leads, opportunities, and accounts, and log and track customer interactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed