Account Manager

Otis Elevator Co.•Cerritos, CA
•$55,000 - $83,000

About The Position

Amtech Elevator Company is seeking an Account Manager responsible for territory sales, margin growth, and customer satisfaction for customers within an assigned geography. The role manages a portfolio of elevator units, maintains customer relationships, and serves as the primary contact for resolving customer inquiries and needs. It develops repair and modernization sales, creates and executes sales strategies, tracks opportunities and forecasts, negotiates and closes deals, and collaborates with sales and field colleagues.

Requirements

  • Business or technical degree, or completed training as a technician or technical business administrator.
  • At least 5 years of work experience.
  • Some experience selling technical products that require customer consultation.
  • Strong customer and service orientation, including excellent interpersonal skills.
  • Strong presentation, written, and verbal communication skills to develop expectations and relationships with internal and external customers.
  • Target-focused, with the ability to work at pace in a demanding, complex corporate organization.

Responsibilities

  • Manage a portfolio of elevator units and maintain good working relationships with existing customers.
  • Serve as the primary contact for timely resolution of customer inquiries and needs.
  • Develop repair and modernization sales through networking, bids, and tenders.
  • Develop a sales strategy to achieve sales targets while ensuring profitability.
  • Use Otis sales tools to track opportunities and pipeline and forecast sales results.
  • Conduct sales negotiations and close deals, ensuring timely payment.
  • Collaborate with fellow team members, including other sales representatives and field colleagues.

Benefits

  • Funded study schemes, including the Employee Scholarship Program.
  • 401(k) plan with a generous company match and automatic retirement contribution.
  • Medical, prescription drug, dental, and vision coverage for the employee and eligible dependents.
  • Three weeks of paid vacation and paid company holidays.
  • Paid sick leave, employee assistance, and wellness incentive programs.
  • Life insurance and disability coverage.
  • Voluntary legal, pet, home, and auto insurance options.
  • Birth/adoption and parental leave benefits, and adoption assistance.
  • Tuition reimbursement.
  • Service anniversary recognition and spot performance bonus opportunities.
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