Account Manager

Thesis•Portland, OR

12d•$65,000 - $85,000•Hybrid

About The Position

Thesis is an independent agency at the intersection of creativity, strategy, and technology. The Account Manager helps advance the agency’s new-business and go-to-market efforts, working across business development, client relationships, strategy, creative, and operations. The role manages opportunities from initial conversations through pitch development, client engagement, and launch, combining strategic thinking with strong execution to bring structure and clarity to complex, fast-moving opportunities. The Account Manager leads day-to-day coordination of high-stakes pitches, RFPs, and capabilities presentations, while helping develop the systems, outbound programs, and operational tools that support a consistent pipeline of new opportunities. The position calls for a proactive connector and problem solver who anticipates needs, keeps cross-functional teams aligned, and maintains a high standard for client interactions and deliverables. Thesis operates on a hybrid work model, with in-office collaboration Tuesday through Thursday and remote work on Mondays and Fridays. The agency prioritizes candidates based in the Portland Metro area to support a hybrid setup in its NW Portland office. Travel up to 25% is expected. The role requires use of standard office equipment and technology, and may involve extended sitting and computer work as well as bending, reaching, lifting, pushing, and pulling up to 25 pounds. Reasonable accommodations are available for the stated requirements where they do not create an undue burden. Thesis is committed to inclusion, diversity, equity, and belonging, and provides reasonable accommodations throughout the hiring process. It is an Equal Opportunity Employer and does not request or consider salary history in hiring decisions.

Requirements

3–6 years of experience in account management, integrated production, project management, business development operations, or a related role.
Proven experience leading complex, multidisciplinary projects with multiple stakeholders, competing priorities, and ambitious deadlines.
Strong understanding of how creative agencies work, including strategy, creative development, digital marketing, production, and client services.
Exceptional organization, sharp attention to detail, and ability to manage multiple workstreams simultaneously.
Outstanding written and verbal communication skills, including confidence engaging internal teams, clients, and senior agency leadership.
Experience coordinating pitches, proposals, RFPs, scopes of work, or other high-stakes business development initiatives.
Proficiency working with CRM platforms, project management tools, presentations, spreadsheets, and collaborative workflows.
Commercial mindset and strong interest in how agencies attract clients, develop opportunities, and grow revenue.
Proactive, independent problem-solving skills, sound judgment, and ability to take ownership without constant direction.
Ability to use standard office equipment, computers, and related technology.
Ability to work for extended periods sitting, keyboarding, and using a computer mouse.
Ability to bend, reach, lift, push, and pull up to 25 pounds.

Nice To Haves

Experience in a creative, digital, or marketing agency.
Candidates based in the Portland Metro area are prioritized to support the hybrid work setup.

Responsibilities

Manage new-business opportunities from initial qualification through pitch development, proposal submission, contract execution, and engagement kickoff.
Lead day-to-day coordination of pitches, RFPs, capabilities presentations, and other high-stakes business development initiatives.
Build and manage pursuit timelines, deliverables, budgets, resources, and responsibilities, keeping teams aligned and accountable.
Coordinate cross-functional teams across strategy, creative, technology, analytics, production, and agency leadership.
Anticipate risks, remove roadblocks, manage dependencies, and ensure details are followed through.
Maintain high standards for client-facing deliverables, ensuring work is polished, compelling, accurate, and delivered on time.
Support opportunity scoping, proposal development, pricing coordination, and statements of work.
Support planning and execution of the agency’s go-to-market strategy across inbound, outbound, referrals, partnerships, and marketing.
Coordinate prospecting campaigns, targeted outreach, relationship development, and follow-up activities.
Research target accounts, industries, market developments, conferences, awards, and business opportunities.
Help manage agency participation in industry events, networking opportunities, partnerships, and thought leadership initiatives.
Support development and curation of credentials, case studies, marketing materials, and other business development assets.
Maintain accurate CRM records, pipeline activity, opportunity documentation, and reporting.
Help establish repeatable systems, processes, and tools to make growth efforts more effective and scalable.
Serve as a professional point of contact for prospective clients, partners, and internal stakeholders.
Coordinate discovery sessions, client meetings, workshops, pitch presentations, and follow-up communications.
Develop an understanding of prospective clients’ businesses, challenges, objectives, and decision-making processes.
Help ensure interactions with Thesis are thoughtful, organized, responsive, and collaborative.
Partner with agency leadership to maintain opportunity momentum and keep next steps moving forward.
Build trusted relationships across the agency and bring people together to do their best work.
Bring structure to ambiguity and turn ideas into actionable plans.
Identify opportunities to improve workflows, eliminate inefficiencies, and strengthen operations.
Balance multiple fast-moving priorities without sacrificing quality, attention to detail, or team morale.
Bring solutions to challenges and opportunities.
Contribute to a team culture of curiosity, accountability, collaboration, optimism, and shared ambition.