Account Manager

Allied Universal•Mebane, NC

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations and help ensure the safety and well-being of the people and places under the company’s protection. The Account Manager guides, develops, and motivates security officers and supervisors to deliver high-quality service, maintain security and operational standards, and build effective client relationships. The stated salary is $54,000.

Requirements

High school diploma or equivalent.
Meet any applicable state or local licensing requirements, which may be required before employment.
Valid driver’s license if driving a company vehicle or personal vehicle while conducting business.
At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
Experience leading, developing, and retaining a dynamic team while building positive client relationships.
Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
Proficiency with web-based applications and computer systems, including Microsoft Office.
Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
Financial acumen to manage staffing levels, minimize non-billed overtime, and manage turnover costs.
Planning and organizational skills to control inventory costs, including costs related to uniforms and equipment.

Nice To Haves

College degree in Business Administration or a law enforcement-related field.
Law enforcement, military, contract or proprietary security services, or facility management experience.
American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
Previous payroll, billing, or scheduling experience.
Aptitude with security systems, including CCTV, access control, and badge administration.
Graduation from a certified public safety academy, such as law enforcement, firefighter/paramedic, or corrections officer training.

Responsibilities

Manage scheduling with AI-powered technology to meet client contract hours while minimizing unbilled overtime.
Hire, coach, and manage security officers and supervisors, including overseeing payroll, performance, and employee relations.
Serve as the primary point of contact for clients and ensure high-quality service that protects people and property.
Respond professionally to escalated security issues and emergencies, coordinating with clients and internal teams.
Oversee training, safety, and site operational standards.
Manage inventory, including uniforms, equipment, and other essential supplies.

Benefits

Medical, dental, and vision insurance.
Basic life and AD&D insurance.
Retirement plan.
Disability insurance.
Eight paid holidays annually.
Five sick days.
Four personal days.
Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
Opportunities to advance within a global leader in security services.
Work with a supportive team of professionals dedicated to safety and excellence.