Account Manager

Orkin LLC•Casco Township, MI

15d

About The Position

The Orkin Account Manager manages commercial client accounts and serves as a trusted partner for customers seeking pest management services. The role involves overseeing accounts, conducting on-site inspections, identifying customer needs, and developing tailored service plans. Account Managers build and maintain long-term client relationships, generate business, and work toward sales goals. Orkin provides paid training, professional support, industry tools, and opportunities for career growth. No pest control industry experience is required.

Requirements

High school diploma or equivalent.
Willingness to obtain the required pesticide license within the first 90 days of employment; the company covers necessary costs and provides support.
Ability to use a ladder safely and within the manufacturer's specified weight capacity.
Ability to lift and carry up to 50 pounds.
Physical ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas.
Ability to wear required personal protective equipment, including an OSHA-compliant respirator when necessary.
Comfort working in various weather conditions and climbing or crawling as needed.
Ability to work independently and stay organized.
Motivation to solve problems and build relationships; strategic thinking; confidence; competitiveness; and a goal-driven approach.

Nice To Haves

Previous business-to-business relationship-building experience.

Responsibilities

Build credibility and long-term relationships with commercial clients.
Achieve sales goals through prospecting, networking, working assigned leads, and expanding accounts within an assigned territory.
Conduct thorough interior and exterior inspections.
Deliver presentations that explain Orkin’s value and help close business.
Serve as the main point of contact for accounts to strengthen retention and build long-term partnerships.
Use a company-provided iPad to prepare proposals, organize the workday, and manage the sales pipeline.
Prioritize safety during visits, inspections, and recommendations.
Communicate clearly, fulfill commitments, and provide honest, value-driven solutions as a trusted advisor.
Listen to customer concerns and position Orkin as a strategic partner.
Help customers feel confident in their pest management decisions by providing reassurance and clarity.
Use Orkin marketing tools and resources to generate leads and create demand.
Translate inspection findings into tailored recommendations that solve problems and reduce customer risk.
Set clear expectations, communicate proactively, and keep customers supported and informed.

Benefits

Company vehicle and gas card.
Competitive pay with uncapped commission; average first-year earnings stated as $80,000 to $100,000, including base pay and commission.
Paid training.
Medical, dental, vision, and life insurance.
401(k) with company match.
Paid vacation, sick leave, and holidays.
Employee Stock Purchase Plan.
Tuition reimbursement and scholarship opportunities.
Incentive trips and advancement opportunities for top performers.
Volunteer opportunities.