Account Manager - Residential

Lowes•Aurora, CO

3d•$65,000 - $105,000

About The Position

The Residential Account Manager develops, manages, and grows a portfolio of customers within an assigned territory. The role is responsible for achieving sales goals, anticipating customer growth trends, and delivering excellent customer service. It oversees the development, execution, and ongoing maintenance of strategic sales plans to grow customer portfolios year over year. The Account Manager also collaborates with cross-functional team members to deliver profitable results and customer satisfaction.

Requirements

High school diploma or GED.
1–2 years of experience in MRO sales or B2B sales.

Nice To Haves

Bachelor’s degree or equivalent experience.

Responsibilities

Build and develop relationships with local owners, managers, operators, and service providers in the industry.
Generate new business with end users, on-site staff, decision makers at management companies, ownership groups, and service providers.
Plan, schedule, and lead daily meetings with customers in the assigned portfolio.
Maintain accurate and up-to-date customer activities and opportunities using company-provided customer relationship tools.
Use company value propositions, selling tools, programs, and fulfillment capabilities to provide effective solutions to existing and prospective customers.
Participate in company-directed training, sales and business meetings, and company-sponsored trade shows, conferences, and conventions.
Use company tools to analyze data, identify trends, and build sales strategies to achieve company goals.
Recognize and understand the competitive landscape in assigned markets and share information with leadership and relevant organizational channels.
Focus on company core behaviors to deliver high-quality customer service with integrity.
Use consultative selling to understand customer needs and proactively schedule ongoing customer follow-ups.