Account Manager - Residential

Lowe's Companies, Inc.•Worcester, MA

6d•$65,000 - $105,000

About The Position

The Account Manager - Residential builds and develops relationships with local owners, managers, operators, and service providers in the industry. The role generates business with end users and decision makers, manages customer activity and opportunities, and applies consultative selling to match customers with effective company solutions. It uses company tools to analyze data, identify trends, understand competition, and develop sales strategies. The position also participates in company training, sales meetings, and sponsored industry events, with a focus on excellent customer service and integrity.

Requirements

High school diploma or GED.
Two years of experience in MRO sales or B2B sales.

Nice To Haves

Bachelor's degree.
Two years of outside sales experience in MRO or B2B sales.

Responsibilities

Build and develop relationships with local owners, managers, operators, and service providers.
Generate new business with on-site staff and decision makers at management companies, ownership groups, and service providers.
Plan, schedule, and lead daily meetings with customers in the assigned portfolio.
Maintain accurate, up-to-date customer activities and opportunities using company-provided customer relationship tools.
Use company value propositions, selling tools, programs, and fulfillment capabilities to provide solutions to existing and prospective customers.
Participate in company-directed training, sales and business meetings, and company-sponsored trade shows, conferences, and conventions.
Use company tools to analyze data, recognize trends, and build sales strategies to deliver desired results.
Recognize and understand the competitive landscape in assigned markets and share relevant information with leadership and applicable organizational channels.
Focus on company core behaviors to deliver high-quality customer service with integrity.
Use consultative selling to understand customer needs and proactively schedule ongoing follow-ups.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business travel accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe's Associate Discount and broad discount platform.
Other discretionary benefits based on eligibility, including annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
Learning and development opportunities.
Wellness programs.