Account Manager - Residential

Lowe's Home Centers • Aurora, CO

2d

About The Position

The Residential Account Manager develops, manages, and grows a portfolio of customers within a designated territory. The role is responsible for achieving sales goals, anticipating customer growth trends, delivering best-in-class customer service, and overseeing the development, execution, and ongoing maintenance of strategic sales plans. The Account Manager collaborates with cross-functional team members to achieve profitable results and customer satisfaction. This is an individual contributor position.

The role builds relationships with residential-industry owners, managers, operators, service providers, end users, and key decision makers. It uses company selling tools, programs, fulfillment capabilities, and data analysis to identify opportunities, develop sales strategies, and provide effective solutions to existing and prospective customers. The Account Manager maintains customer activity records, understands the competitive landscape, and applies consultative and proactive selling practices.

Lowe’s is a Fortune 100 home improvement company. It supports communities through programs focused on safe and affordable housing, community spaces, developing skilled trade experts, and disaster relief. Lowe’s is an equal opportunity employer.

Requirements

• High school diploma or GED.
• 1–2 years of experience in MRO sales or B2B sales.

Nice To Haves

• Bachelor’s degree or equivalent experience.

Responsibilities

• Develop, manage, and grow a customer portfolio within an assigned territory while achieving sales goals.
• Build and develop relationships with local owners, managers, operators, service providers, end users, and key decision makers.
• Generate new business with on-site staff, management companies, ownership groups, and industry service providers.
• Plan, schedule, and lead daily meetings with customers in the assigned portfolio.
• Maintain accurate and current customer activities and opportunities using company-provided customer relationship tools.
• Use the company’s value propositions, selling tools, programs, and fulfillment capabilities to develop solutions for existing and prospective customers.
• Participate in company-directed training, sales and business meetings, and company-sponsored trade shows, conferences, and conventions.
• Use company tools to analyze data, recognize trends, and develop sales strategies that achieve desired results.
• Recognize and understand the competitive landscape in assigned markets and share relevant information with leadership and applicable organizational channels.
• Apply the company’s core behaviors to deliver customer service with integrity.
• Use consultative selling to understand customer needs and proactively schedule ongoing customer follow-ups.
• Collaborate with cross-functional team members to achieve profitable results and customer satisfaction.

Benefits

• 401(k) with up to 4.25% match.
• Discounted Employee Stock Purchase Plan with a 15% discount of the strike price.
• Tuition-free education.
• 10-week maternity/parental leave.
• 10% associate discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED