Account Manager (Commercial Landscaping)

LandCare•Escondido, CA

17h

About The Position

The Account Manager is a high-impact role working closely with the Branch Manager, Production Manager, and production teams to build and maintain meaningful client relationships. The position is responsible for retaining existing clients, developing new business opportunities, and identifying industry networking opportunities. The role coordinates client expectations with production capabilities to deliver quality landscape services and promote sustainable solutions that support the health of the planet while meeting client needs. The company provides a full spectrum of landscape services and describes its culture as focused on caring for team members, giving back to communities, and building a greener future. It has been in business for three decades and has more than 3,000 team members across the country.

Responsibilities

Understand client needs and the spaces that bring them joy and peace to drive customer satisfaction and retention.
Provide excellent service and communication, with a focus on problem-solving.
Promote high standards for customer service, safety, and company culture.
Coordinate communication and provide organizational leadership between clients and production teams.
Maintain the Landscape Quality Audit process with the Production Manager to identify property maintenance needs and enhancement opportunities.
Develop client proposals, contracts, recommendations, and estimates tailored to client objectives.
Coordinate client expectations with production capabilities to ensure projects meet quality standards.
Promote sustainable landscape solutions that support planetary health and meet client needs.
Cultivate and maintain relationships with existing customers to identify new business opportunities.
Prospect for potential clients and pursue new business relationships through relationship building.
Participate in, organize, and lead networking events for potential and existing customers.