Account Manager (Commercial Landscaping)

LandCare • Boynton Beach, FL

7d

About The Position

The Account Manager is a high-impact role working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. The role manages existing relationships, develops new business opportunities, and identifies industry networking opportunities. It focuses on customer satisfaction and retention, excellent service and communication, coordinating client expectations with production, and identifying property maintenance needs and enhancement opportunities. The Account Manager also develops proposals, contracts, recommendations, and estimates to meet client objectives, while promoting sustainable landscape solutions.

The role includes professional development through programs focused on operational excellence, networking and growth opportunities, book clubs, learning initiatives, mentorship, and training. The company describes a strong team environment and the ability to work outside.

Responsibilities

• Drive customer satisfaction and retention by understanding customer needs and the spaces they care about.
• Provide excellent customer service and communication, with a focus on problem-solving.
• Promote high standards for customer service, safety, and LandCare's culture.
• Manage organization, leadership, and communication between clients and production teams.
• Maintain the Landscape Quality Audit process with the Production Manager to identify property maintenance needs and enhancement opportunities.
• Create client proposals, contracts, recommendations, and estimates designed to meet client objectives.
• Coordinate client expectations with production realities to ensure projects meet quality standards.
• Promote sustainable solutions that support the health of the planet while meeting client needs.
• Cultivate and maintain business relationships with existing customers to identify new business opportunities.
• Prospect for potential clients and pursue new business relationships through relationship building.
• Participate in, organize, and lead networking events with potential and existing customers.
• Engage with property owners interested in thoughtfully designed outdoor environments.
• Participate in programs focused on operational excellence and professional growth.

Benefits

• Competitive base salary
• Team-based profit-sharing program
• 401(k) with a 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid time off
• Nine corporate holidays
• Formal training and development program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed