Account Manager (Commercial Landscaping)

LandCare • Oklahoma City, OK

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About The Position

The Account Manager is a high-impact role that works closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. The position manages existing client relationships, develops new business opportunities, and identifies industry networking opportunities.

The role focuses on customer satisfaction and retention, providing excellent service and communication, coordinating client expectations with production needs, and identifying property maintenance and enhancement opportunities. It also develops proposals, contracts, recommendations, and estimates tailored to client objectives, while promoting sustainable landscape solutions.

The Account Manager cultivates business relationships and prospects for new clients through relationship building and networking. The position also offers access to professional development, mentorship, training, and learning initiatives.

Responsibilities

• Build customer satisfaction and retention by understanding clients’ needs and the spaces they maintain.
• Provide excellent customer service and communication, with an emphasis on problem-solving.
• Promote high standards for customer service, safety, and LandCare’s culture.
• Coordinate communication and leadership between clients and production teams.
• Maintain LandCare’s Landscape Quality Audit process with the Production Manager to identify property maintenance needs and enhancement opportunities.
• Create client proposals, contracts, recommendations, and estimates tailored to client objectives.
• Coordinate client expectations with production realities to ensure projects meet quality standards.
• Promote sustainable solutions that support planetary health while meeting client needs.
• Cultivate and maintain relationships with existing customers to identify new business opportunities.
• Prospect for potential clients and pursue new business relationships through relationship building.
• Participate in, organize, and lead networking events for potential and existing customers.

Benefits

• Competitive base salary
• Team-based profit-sharing program
• 401(k) with 3.5% company match
• Company-provided vehicle
• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Nine corporate holidays
• Formal training and development program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed