Account Manager (Commercial Landscaping)

LandCare • Flowery Branch, GA

1d

About The Position

The Account Manager is a high-impact role that works closely with the Branch Manager, Production Manager, and production teams to build and maintain meaningful client relationships. The position manages existing client relationships, develops new business opportunities, and identifies industry networking opportunities.

The role focuses on customer satisfaction and retention through attentive service, clear communication, and problem-solving. The Account Manager coordinates client expectations with production capabilities, supports landscape quality audits, identifies maintenance needs and enhancement opportunities, and develops proposals, contracts, recommendations, and estimates tailored to client objectives. The position also promotes sustainable landscape solutions.

The Account Manager prospects for new clients, builds business relationships, and participates in or leads networking events. The role includes professional development through operational excellence programs, networking and growth opportunities, learning initiatives, mentorship, and training.

Responsibilities

• Understand customers’ individual needs and promote customer satisfaction and retention.
• Provide excellent customer service and communication, with a focus on problem-solving.
• Promote high standards for customer service, safety, and LandCare’s culture.
• Coordinate communication and leadership between clients and production teams.
• Maintain LandCare’s Landscape Quality Audit process with the Production Manager to identify property maintenance needs and enhancement opportunities.
• Create client proposals, contracts, recommendations, and estimates tailored to each client’s objectives.
• Coordinate client expectations with production capabilities and help ensure projects meet quality commitments.
• Promote sustainable solutions that support the health of the planet and meet client needs.
• Cultivate and maintain relationships with existing customers to identify new business opportunities.
• Prospect for potential clients and pursue new business relationships through relationship building.
• Participate in, organize, and lead networking events for potential and existing customers.

Benefits

• Competitive base salary
• Team-based profit-sharing program
• 401(k) with a 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid time off
• Nine corporate holidays
• Formal training and development program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed