Account Manager (Commercial Landscaping)
LandCare•Los Angeles, CA
•Onsite
About The Position
This position is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. This person will manage existing relationships, develop new business opportunities, and identify networking opportunities within the industry.
Requirements
- Commercial Landscaping experience
Nice To Haves
- Experience in client service and retention
- Experience in new business development
- Experience in professional development programs
- Experience in networking events
- Experience in leading networking events
- Experience in coordinating between client expectations and production reality
- Experience in promoting sustainable solutions
- Experience in cultivating and maintaining business relationships
- Experience in prospecting for potential clients
- Experience in building authentic relationships
- Experience in operational excellence programs
- Experience in Women's Initiative Network
- Experience in Book Clubs
- Experience in mentorship and training programs
Responsibilities
- Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace
- Provide excellent service and communication with a focus on problem-solving
- Promote high standards for customer service, safety, and LandCare's culture
- Provide organizational management, leadership and communication between the client and production team
- Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities
- Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives
- Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality
- Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs
- Identify new business opportunities by cultivating and maintaining business relationships with existing customers
- Actively prospect for potential clients and pursue new business relationships through authentic relationship building
- Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
- Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet
- Participate in programs that focus on building operational excellence
- Engage in networking and growth opportunities through our Women's Initiative Network
- Join Book Clubs and other learning initiatives that foster continuous professional growth
- Access mentorship and training programs designed to advance your career in meaningful ways
Benefits
- Competitive base salary
- Team based profit sharing program
- 401K for all employees with 3.5% company match
- Company-provided vehicle
- Medical, dental, and vision coverage
- Paid Time Off Policy + 9 corporate holidays
- Formal training and development program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
