Account Manager

Van Meter•Kansas City, KS

About The Position

The Account Manager directly manages customer relationships and serves as a liaison between the business and its customers. The role focuses on establishing and growing customer relationships and coordinating sales. The Account Manager makes daily personal visits to customer locations to demonstrate products, discuss projects, and maintain professional relationships. The position also promotes the company’s culture, its 5 P’s, and its purpose of creating lasting value for those it serves.

Requirements

  • Five years of sales experience.
  • A minimum of a two-year degree or equivalent experience.
  • Demonstrated leadership experience.
  • Proficiency in Microsoft Office.
  • Ability to travel approximately 15% for training and customer support.
  • Excellent customer service orientation.
  • Ability to negotiate effectively and build strong relationships with customers, vendors, suppliers, and the internal sales force.
  • Ability to assist, guide, and mentor others when needed.
  • Excellent written, oral, and listening communication skills.
  • Drive, initiative, self-motivation, and a strong desire to learn and succeed.
  • Ability to see the big picture when developing business goals and strategies.
  • Strong problem-solving and decision-making abilities.
  • Ability to prioritize and manage multiple priorities.
  • Ability to learn, grow, and adapt to change.
  • Ability to work independently and in a team environment.
  • Strong work ethic and positive attitude; willingness to give and receive constructive feedback; solid business acumen; dependability; and commitment to continuous improvement.

Nice To Haves

  • Four-year degree preferred.
  • Electrical product knowledge preferred.

Responsibilities

  • Build and maintain excellent customer relationships.
  • Provide service to existing customers by offering solutions, managing projects, and providing information about products or services.
  • Identify new business opportunities and establish new customer relationships.
  • Review business transaction reports, sales reports, expense reports, and promotional letters for assigned accounts.
  • Develop strategic selling strategies for individual customers and track and analyze buying patterns.
  • Work with Inside Sales Representatives and Technicians to keep account activities and literature up to date.
  • Develop technical knowledge of new and changing industry developments.
  • Make daily personal visits to customer locations to demonstrate products, discuss projects, and maintain relationships.
  • Promote the company culture, its 5 P’s, and its purpose through activities and actions.
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