Account Manager

CLEAResult•Little Rock, AR

14d

About The Position

CLEAResult is seeking an Account Manager to represent the company to customers and build relationships in local, regional, and national markets. The Account Manager maintains and develops accounts, supports customer and contractor participation in energy-efficiency programs, and works to increase savings acquisition. The role sells technical products and services, explains technical specifications and program requirements, communicates program changes, and coordinates with engineering and program teams to research technical requirements. The Account Manager documents customer interactions, verifies product installations and paperwork, prepares proposals and sales forecasts, and promptly resolves customer concerns. The position is based in West Arkansas and involves frequent travel throughout the assigned territory. A company vehicle is provided.

Requirements

5–8 years of relevant industry experience; relevant industry certifications may replace work experience.
Successful candidates must reside in West Arkansas for frequent travel within the territory.
If applicable, meet all DOT qualification requirements and comply with applicable federal, state, and local transportation regulations.
Must be authorized to work in the country where the position is located without employer sponsorship or support.
Successful hires must pass pre-employment checks.

Nice To Haves

Relevant industry certifications may be considered in place of work experience.

Responsibilities

Maintain current accounts and develop new accounts to meet medium-size kWh goals for one or more programs.
Manage larger, moderate-risk, and complex accounts.
Represent the program and company locally and on-site to customers and contractors, encouraging participation and overcoming barriers.
Design and deliver proposals.
Record and document customer and contractor interactions in accordance with company and program requirements.
Verify product installations and ensure related paperwork is accurate and complete.
Sell technical products and services; train customers and contractors on technical specifications and program requirements; and communicate program changes.
Develop strategies to drive increased savings acquisition.
Work with engineering and program teams to research and analyze current and future technical specifications and requirements.
Provide input and status updates to program staff.
Manage and promptly resolve customer concerns.
Troubleshoot technical problems and issues and provide technical advice, guidance, and training on installation, adaptation, configuration, or enhancement in accordance with client specifications.
Prepare sales forecasts.
Travel throughout a defined territory with a larger geographic impact or a mix of low- and high-tier client impact.