Account Manager (Entertainment Adveritsing)
About The Position
The Refinery is an award-winning entertainment advertising agency in Los Angeles, California, producing social, digital, and print creative campaigns for theatrical, television, and streaming clients. The agency operates virtually and emphasizes a supportive, connected culture. The Account Manager helps bring creative campaigns to life through client communication, project management, and collaboration across teams. The role involves managing multiple projects, coordinating creative reviews and deliverables, supporting client relationships, and helping ensure projects meet brand and quality expectations. Candidates should be organized, proactive, and attentive to creative detail.
Requirements
- At least 3 years of creative agency experience.
- Experience in account management, project coordination, or a related role.
- Professional and collaborative demeanor.
- Ability to work Pacific Coast hours.
Responsibilities
- Manage day-to-day project coordination, including project setup, scheduling, timelines, and tracking across Google Drive, the server, and Airtable.
- Serve as a partner Account Lead on small and high-profile projects alongside a Senior Account Executive, coordinating creative reviews and acting as a point of contact for internal and client communication as needed.
- Translate client feedback into clear, actionable direction for creative teams.
- Partner with Creative Leads to prepare comp and concept presentations and decks for internal and client review.
- Apply client-specific brand guidelines and quality-control standards to ensure creative work and final deliverables meet expectations.
- Coordinate finishing workflows, asset gathering, client portal uploads, and project close-out, including archiving and updating internal project trackers.
- Monitor project progress, flag potential issues, and coordinate with Schedulers, Photo, Production, Finishing, and other teams to keep work on track.
- Support creative scheduling and resourcing, including freelancer coordination, availability tracking, and workload planning.
- Collaborate with Digital, Social, Creative, Production, and other teams to support clear communication and asset handoffs.
- Cover for team members during planned absences, including managing client communication, attending external meetings, and ensuring seamless project handoffs.
- Participate in client meetings and presentations alongside senior team members.
- Keep Account and Creative Leads informed of project status, next steps, and challenges.
- Contribute to team culture and process improvements that support collaboration and efficiency.
Benefits
- Paid vacation and sick leave.
- 401(k).
- Dental, vision, and medical insurance.
- Life insurance and AD&D coverage.
- Assistance with ongoing education and professional development.
- Employee referral incentive program.
- Wellness program with lifestyle reimbursement options.
- Flexible Spending Account (FSA) for healthcare expenses.
- Dependent Care Flexible Spending Account (DCFSA).
- Access to co-working space memberships.
- Participation in employee-led resource groups.
- Volunteer time off.
- Mileage reimbursement for work-related travel.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
