Account Manager (Entertainment Adveritsing)

The Refinery•Burbank, CA

7d•Remote

About The Position

The Refinery is an award-winning entertainment advertising agency in Los Angeles, California, producing social, digital, and print creative campaigns for theatrical, television, and streaming clients. The Account Manager helps bring creative campaigns to life through client communication, project management, and collaboration across teams. The role suits an organized, proactive person who can manage multiple projects, has an eye for creative detail, and is interested in building strong client relationships. The agency operates virtually and emphasizes connection, care, and mutual support.

Requirements

At least 3 years of creative agency experience.
Experience in account management, project coordination, or a related role.
A professional and collaborative demeanor.
Ability to work Pacific Coast hours.

Responsibilities

Manage day-to-day project coordination, including project setup, scheduling, timelines, and tracking across Google Drive, the server, and Airtable.
Serve as a partner Account Lead on small and high-profile projects alongside a Senior Account Executive; coordinate creative reviews and act as a point of contact for internal and client communication as needed.
Translate client feedback into clear, actionable direction for creative teams.
Partner with Creative Leads to prepare comp and concept presentations and decks for internal and client review.
Apply client-specific brand guidelines and quality-control standards to ensure creative work and final deliverables meet expectations.
Coordinate finishing workflows, asset gathering, client portal uploads, and project close-out, including archiving and updating internal project trackers.
Monitor project progress, flag potential issues, and coordinate with Schedulers and Photo, Production, Finishing, and other teams to keep work on track.
Support creative scheduling and resourcing, including freelancer coordination, availability tracking, and workload planning.
Collaborate with Digital, Social, Creative, Production, and other teams to ensure smooth communication and asset handoffs.
Cover for team members during planned absences by helping manage client communication, attending external meetings, and ensuring seamless project handoffs.
Participate in client meetings and presentations alongside senior team members.
Keep Account and Creative Leads informed of project status, next steps, and challenges.
Contribute to team culture and process improvements that support collaboration and efficiency.