Account Manager (Commercial Landscaping)

LandCare • Grand Prairie, TX

6d

About The Position

The Account Manager is a high-impact role that works closely with the Branch Manager, Production Manager, and production teams to build and maintain meaningful client relationships. The role manages existing client relationships, develops new business opportunities, and identifies industry networking opportunities. It focuses on client satisfaction and retention, communication and coordination between clients and production teams, identifying property maintenance and enhancement opportunities, and creating proposals and recommendations that meet client objectives. The Account Manager also promotes sustainable landscape solutions and participates in professional development programs and networking opportunities.

Responsibilities

• Drive customer satisfaction and retention by understanding customers’ individual needs and the spaces they value.
• Provide excellent service and communication, with a focus on problem-solving.
• Promote high standards for customer service, safety, and LandCare’s culture.
• Provide organizational management, leadership, and communication between clients and production teams.
• Maintain LandCare’s Landscape Quality Audit process with the Production Manager to identify property maintenance needs and enhancement opportunities.
• Create client proposals, contracts, recommendations, and estimates designed to meet client objectives.
• Coordinate client expectations with production realities to ensure projects meet quality commitments.
• Promote sustainable solutions that support the health of the planet while meeting client needs.
• Cultivate and maintain business relationships with existing customers to identify new business opportunities.
• Prospect for potential clients and pursue new business relationships through relationship building.
• Participate in, organize, and lead networking events with potential and existing customers.
• Participate in programs focused on operational excellence, networking, growth, mentorship, training, and continuous professional development.

Benefits

• Competitive base salary
• Team-based profit-sharing program
• 401(k) with 3.5% company match
• Company-provided vehicle
• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• 9 corporate holidays
• Formal training and development program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed