Account Manager (Commercial Landscaping)

LandCare • Fort Worth, TX

6d

About The Position

The Account Manager is a high-impact role that works closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. The role manages existing relationships, develops new business opportunities, and identifies networking opportunities within the industry. It focuses on client satisfaction and retention, communication between clients and production teams, and proposing solutions that meet client objectives while supporting quality and sustainable landscapes.

The position also offers opportunities for professional development through operational excellence programs, networking and growth opportunities, learning initiatives, mentorship, and training.

Responsibilities

• Understand customers’ individual needs and drive customer satisfaction and retention.
• Provide excellent service and communication, with an emphasis on problem-solving.
• Promote high standards for customer service, safety, and LandCare’s culture.
• Coordinate communication and leadership between clients and production teams.
• Maintain LandCare’s Landscape Quality Audit process with the Production Manager to identify property maintenance needs and enhancement opportunities.
• Create client proposals, contracts, recommendations, and estimates tailored to client objectives.
• Coordinate client expectations with production realities to ensure projects meet quality standards.
• Promote sustainable landscape solutions that support planetary health and meet client needs.
• Cultivate and maintain business relationships with existing customers to identify new business opportunities.
• Prospect for potential clients and develop new business relationships through relationship building.
• Participate in, organize, and lead networking events for potential and existing customers.
• Participate in professional development programs and initiatives, including operational excellence programs, the Women’s Initiative Network, book clubs, mentorship, and training.

Benefits

• Competitive base salary
• Team-based profit sharing program
• 401K with 3.5% company match
• Company-provided vehicle
• Medical, dental, and vision coverage
• Paid Time Off Policy
• 9 corporate holidays
• Formal training and development program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed