Account Manager

Orkin LLC•Urbandale, IA

12d

About The Position

Orkin is hiring an Account Manager to build and manage commercial client relationships and provide pest management solutions. The role oversees accounts, conducts on-site inspections, identifies customer needs, and develops tailored service plans. Account Managers prospect for new business, expand existing accounts, present Orkin’s services, and serve as the primary point of contact for clients. The company provides paid training; pest control industry experience is not required. The role includes a company vehicle and gas card, uncapped commission, and average first-year earnings of $80,000 to $100,000, including base pay and commission.

Requirements

High school diploma or equivalent.
Willingness to obtain the required pesticide license within the first 90 days of employment; the company covers necessary costs and provides support.
Ability to use a ladder safely and within the manufacturer's specified weight capacity.
Ability to lift and carry up to 50 pounds.
Physical ability to safely access crawl spaces, attics, confined spaces, rooftops, and similar areas.
Ability to wear required personal protective equipment, including an OSHA-compliant respirator when necessary.
Ability to work independently and stay organized.
Comfort with climbing, crawling, and working in various weather conditions.

Nice To Haves

Previous business-to-business relationship-building experience.
Motivation for problem-solving and relationship building.
Strategic thinking.
Confidence, competitiveness, and a goal-driven approach.

Responsibilities

Build credibility and long-term relationships with commercial clients.
Achieve sales goals through prospecting, networking, working assigned leads, and expanding accounts within the assigned territory.
Conduct thorough interior and exterior inspections.
Deliver presentations that explain Orkin’s value and help close business.
Serve as the main point of contact for assigned accounts to strengthen retention and long-term partnerships.
Use a company-provided iPad to prepare proposals, organize the workday, and manage the sales pipeline.
Prioritize safety during visits, inspections, and recommendations.
Communicate clearly, deliver on commitments, and provide honest, value-driven solutions as a trusted advisor.
Listen to customer concerns and position Orkin as a strategic partner.
Help customers feel confident in pest management decisions by providing reassurance and clarity.
Use Orkin marketing tools and resources to generate leads and create demand.
Translate inspection findings into tailored recommendations that solve problems and reduce customer risk.
Set clear expectations and communicate proactively so customers feel supported and informed.