Account Manager

Kloeckner • Houston, TX

12d

About The Position

The Account Manager is an internal sales role and the primary point of contact for all matters specific to assigned accounts. The role focuses on developing strong customer relationships, connecting with key business executives and stakeholders, and identifying new business opportunities among existing customers. The Account Manager processes orders, manages account needs, supports sales growth, and communicates with internal and external stakeholders.

Requirements

• At least 1 year of relevant work experience.
• Excellent listening, negotiation, and presentation skills.
• Customer-service orientation.
• Ability to prioritize tasks and manage multiple customer accounts.
• Problem-solving and analytical skills to interpret sales performance and market trends.
• Results-driven, with high-performance standards for themselves and others.

Nice To Haves

• Bachelor’s degree or a degree with equivalent relevant work experience is preferred.

Responsibilities

• Process timely and accurate orders in accordance with customer needs.
• Build and maintain strong, long-term client relationships.
• Develop trusted-advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Negotiate contracts and close agreements to maximize profits.
• Develop new business with existing customers and/or identify areas of improvement to meet sales quotas.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Coordinate with management to assure optimum lead time and inventory levels.
• Clearly communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
• Advise management of challenging customer requests and escalate issues as needed.
• Perform other related duties as assigned.

Benefits

• 401(k) with company match
• Paid time off
• Paid holidays
• Health insurance, including medical, prescription drug, dental, and vision coverage
• Health Savings Account (HSA)
• Wellness stipend
• Paid life insurance
• Paid short- and long-term disability insurance
• Adoption assistance (financial)
• Adoption and fertility navigation support
• Referral program
• Employee assistance program
• Employee discount
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed