Account Manager, Manufacturing

Grainger Businesses•MORGANTOWN, WV
•$62,300 - $103,900•Hybrid

About The Position

Account Managers produce positive sales growth for a specific geography or vertical market, managing an average of 30–35 current accounts representing an average of $2 million to $3.5 million annually. They use Grainger’s Salesforce customer relationship management (CRM) system to perform daily business activities. The position reports to the District Sales Manager of Manufacturing. The role involves understanding customer goals and responding to changing needs, applying market knowledge and resources to developments in customers’ businesses, and overseeing managed inventory support. Account Managers provide solutions that grow profitable sales and develop account penetration strategies, including regular business reviews for essential customers. Travel to each customer in the aligned market is required at least monthly, or more frequently as needed.

Requirements

  • High school diploma or GED.
  • At least 3 years of direct outside sales experience.
  • Experience with sales forecasting, opportunity management, and customer planning.
  • Ability to maintain process discipline and align planning goals with a pipeline development process to grow market revenue.
  • Ability to use the sales process to uncover customer objections or concerns and determine appropriate solutions.
  • Ability to travel to customers in the aligned market at least monthly, or more frequently as needed.

Responsibilities

  • Produce positive sales growth for a specific geography or vertical market.
  • Understand customer goals and remain alert and responsive to changing customer needs.
  • Demonstrate knowledge of market data and use available resources to respond quickly to developments in customers’ businesses.
  • Oversee support of managed inventory tasks to deepen customer understanding, increase contacts within customer groups, and improve sales results.
  • Provide solutions that reflect Grainger’s value proposition and grow profitable sales.
  • Develop account penetration strategies, including regular business reviews for essential customers, to maximize sales.
  • Use Salesforce CRM to perform daily business activities.
  • Travel to each customer within the aligned market at least once per month, or more frequently when needed.

Benefits

  • Medical, dental, vision, and life insurance coverage starting on the first day of employment.
  • Six free sessions per year with a licensed therapist.
  • 18 annual paid time off days for full-time employees, prorated based on employment start date.
  • Six company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
  • Employee discounts.
  • Tuition reimbursement.
  • Student loan refinancing.
  • Free access to financial counseling, education, and tools.
  • Maternity support programs and nursing benefits.
  • Up to 14 weeks of paid leave for birth parents and up to 4 weeks for non-birth parents.
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