Account and Project Manager - Manufacturing Works

University of Wyoming • Laramie, NY

3d • Onsite

About The Position

The Account and Project Manager serves as a team member of Manufacturing-Works, the Wyoming MEP network. The role identifies and contacts prospective clients, documents opportunities, generates proposals, secures Project Agreements, and develops a customer base within an assigned client market. It also manages existing accounts to support consistent, quality service and product delivery, and coordinates project teams to help ensure successful project completion. The position performs outreach and awareness activities and supports the project impact survey process.

The role involves meeting prospective clients and leads referred by current customers, partners, and other resources; identifying client needs and opportunities; building and maintaining client relationships; engaging in community and regional relationships; and documenting business development and project activity in collaboration and CRM tools. The position also reports on developments and feedback gathered through field activity and prepares status reports on business development, project progress, and follow-up.

The position serves the Gillette, Sheridan, and Casper areas. The successful candidate must reside in or reasonably commute to one of these locations and work from an appropriate satellite office. Moderate to extensive travel is required, including up to 50% travel throughout Wyoming and typically three out-of-state trips each year.

Requirements

• Bachelor’s degree or an equivalent combination of education and work experience.
• At least 5 years of experience in sales, business development, or account management; preferably related to private-sector industry.
• At least 2 years of leadership and program management experience.
• Demonstrated knowledge and understanding of business development gained through direct experience and/or formal training.
• Excellent written and verbal communication skills.
• Valid driver’s license and a motor vehicle record compliant with the Driving for University Business SAP.
• Must be eligible to work in the United States; work authorization or visa sponsorship is not available.
• Must reside in or reasonably commute to Gillette, Sheridan, or Casper, Wyoming, and be available to work from an appropriate satellite office.
• Willingness and ability to travel up to 50% throughout Wyoming, with moderate to extensive in-state travel and typically three out-of-state trips annually.

Nice To Haves

• Strong understanding of private-sector industry processes and trends.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience working with manufacturing clients in a consulting or advisory role.
• Knowledge of NIST MEP programs and services.
• Familiarity with Wyoming’s manufacturing industry and economic development landscape.
• Knowledge of implementation and use of quality management systems such as ISO, AS, or API.
• Knowledge of Lean, Six Sigma, Kaizen, or equivalent process-improvement methods.
• Experience working with multiple partners, stakeholders, and community leaders.

Responsibilities

• Serve as a team member of Manufacturing-Works, the Wyoming MEP network.
• Achieve defined goals and metrics.
• Meet with potential clients and leads identified by current customers, partners, or other resources to promote products and services.
• Determine potential client needs for services and identify and document opportunities.
• Establish rapport and maintain contact with clients and potential clients.
• Support the project impact survey process.
• Engage in community and regional relationships.
• Document business development and project activity in collaboration and CRM tools.
• Report on special developments, information, or feedback gathered through field activity.
• Prepare status reports, including business development activity, project status, and follow-up.
• Manage existing accounts to ensure quality and consistency of service and/or product delivery.
• Manage project teams delivering for assigned clients to support successful project completion.
• Develop a customer base within the assigned client market and perform outreach and awareness functions.
• Generate proposals and secure Project Agreements.

Benefits

• Retirement contributions, with the State contributing over 15% of gross salary and total contributions exceeding 19% when combined with the mandatory employee contribution.
• Medical, dental, and vision insurance with competitive employer contributions and four deductible options.
• Vacation leave, sick leave, paid holidays, and paid winter closure.
• Tuition waivers for employees and eligible dependents.
• Wellness initiatives, counseling services, and mental health resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level