Account Manager, Manufacturing
About The Position
The Account Manager will produce positive sales growth for a specific geography or vertical market, managing an average of 30–35 current accounts with an average annual value of $2 million to $3.5 million. The role uses Grainger’s Salesforce customer relationship management (CRM) system to perform daily business activities and reports to the District Sales Manager of Manufacturing. The position focuses on understanding customer goals and evolving needs, applying market knowledge and Grainger’s value proposition to grow profitable sales, overseeing managed inventory support, and developing account penetration strategies. Regular business reviews with essential customers help maximize sales. Travel to customers within the aligned market is required at least monthly, or more frequently when needed.
Requirements
- High school diploma or GED.
- At least 3 years of direct outside sales experience.
- Experience with sales forecasting, opportunity management, and customer planning.
- Process discipline and the ability to align planning goals with a pipeline development process to grow market revenue.
- Ability to use the sales process to uncover customer objections or concerns and determine appropriate solutions.
Responsibilities
- Produce positive sales growth for a specific geography or vertical market.
- Use Salesforce CRM to perform daily business activities.
- Understand customer goals and remain responsive to changing customer needs.
- Apply knowledge of market data and access to resources to respond quickly to developments in customers’ businesses.
- Oversee support of managed inventory tasks to better understand customers, increase contacts within customer groups, and improve sales results.
- Provide solutions based on Grainger’s value proposition to grow profitable sales.
- Develop account penetration strategies, including regular business reviews for essential customers, to maximize sales.
- Travel to each customer within the aligned market at least once per month, or more frequently when needed.
Benefits
- Medical, dental, vision, and life insurance starting on the first day of employment.
- Six free annual sessions with a licensed therapist.
- 18 paid time off days annually for full-time employees, prorated based on employment start date.
- Six company holidays per year.
- A 6% company contribution to a 401(k) retirement savings plan each pay period, with no employee contribution required.
- Employee discounts.
- Tuition reimbursement.
- Student loan refinancing.
- Free access to financial counseling, education, and tools.
- Maternity support programs and nursing benefits.
- Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
