Account Manager, Manufacturing
About The Position
W.W. Grainger is hiring an Account Manager for its manufacturing market. The role is responsible for producing positive sales growth in a specific geography or vertical market, managing 15 current accounts averaging $3.5 million to $4 million in annual business. The Account Manager uses Grainger’s Salesforce customer relationship management system to conduct daily business activities and reports to the District Sales Manager of Manufacturing. The role involves understanding customer goals and responding to changing needs, applying market knowledge and company resources to customer developments, supporting managed inventory tasks, and developing account penetration strategies. Regular business reviews and solutions that reflect Grainger’s value proposition are used to increase profitable sales. Travel to each customer in the aligned market is required at least monthly, or more often as needed.
Requirements
- High school diploma or GED.
- At least 3 years of direct outside sales experience.
- Experience with sales forecasting, opportunity management, and customer planning.
- Process discipline and the ability to align planning goals with a pipeline development process to grow market revenue.
- Ability to use a sales process to uncover customer objections or concerns and determine appropriate solutions.
- Ability to travel to each customer within the aligned market at least monthly, or more frequently as needed.
Responsibilities
- Understand customer goals and remain alert and responsive to changing customer needs.
- Demonstrate knowledge of market data and use available resources to respond quickly to developments in customers’ businesses.
- Oversee support of managed inventory tasks to improve understanding of customers, increase contacts within customer groups, and increase sales results.
- Provide solutions based on Grainger’s value proposition to grow profitable sales.
- Develop account penetration strategies, including regular business reviews for essential customers, to maximize sales.
- Use Salesforce CRM for daily business activities.
- Travel to each customer within the aligned market at least once per month, or more frequently when needed.
Benefits
- Medical, dental, vision, and life insurance coverage starting on the first day of employment.
- Six free sessions annually with a licensed therapist.
- 18 paid time off days annually for full-time employees, prorated according to employment start date.
- Six company holidays per year.
- A 6% company contribution to a 401(k) retirement savings plan each pay period, with no employee contribution required.
- Employee discounts.
- Tuition reimbursement.
- Student loan refinancing.
- Free access to financial counseling, education, and tools.
- Maternity support programs and nursing benefits.
- Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.
- Incentive target of up to $27,200 based on individual and company performance objectives.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
