Enterprise Account Manager, HP Additive Manufacturing
About The Position
The Enterprise Account Manager is responsible for closing new HP Additive Manufacturing, Multi Jet Fusion, and Industrial Filament business and developing and executing strategic account plans to expand HP’s presence within enterprise accounts. The role builds strong client relationships, collaborates with stakeholders on complex deals, and pursues revenue targets using Additive Manufacturing and 3D printing industry knowledge. It also analyzes account performance, resolves customer issues, and delivers insights to support continual improvement. The position typically requires 7–10 years of work experience in the Additive Manufacturing/3D Print market, preferably in customer relationship management, account management, or a related field. A four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline is recommended; commensurate work experience or demonstrated competence may also qualify. The role is full-time and includes 50% travel. The on-target earnings range is $213,400 to $315,850 USD annually, with a 60% salary and 40% incentive mix. Additional bonus and/or equity opportunities apply to candidates in the United States. Compensation may vary by work location, job-related knowledge, skills, and experience. Relocation is not offered.
Requirements
- Four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, or commensurate work experience or demonstrated competence.
- Typically 7–10 years of work experience in the Additive Manufacturing/3D Print market, preferably in customer relationship management, account management, or a related field.
- Knowledge of account management, business development, business planning, B2B, cross-selling, customer relationship management, finance, market share, marketing, merchandising, product knowledge, sales management, sales process, sales prospecting, sales strategy, sales territory management, Salesforce, selling techniques, upselling, and value propositions.
Nice To Haves
- Fluent or professional proficiency in Spanish.
- Portuguese language skills.
Responsibilities
- Formulate and implement strategic account business plans to expand the organization's presence within accounts, managing and reviewing plans regularly.
- Build professional client relationships, maintain customer loyalty, and develop a deep understanding of client needs.
- Collaborate with internal and external stakeholders to execute account plans and support complex deals.
- Engage partners to improve win rates and delivery, and meet or exceed revenue and margin quotas.
- Use Additive Manufacturing and 3D Print industry knowledge to identify and pursue opportunities in existing engagements and generate profitable revenue growth.
- Take ownership of complex customer issues, work with internal teams to resolve them promptly, and maintain client satisfaction.
- Analyze account performance data, track key performance indicators, and provide clients with data-driven insights for continual improvement.
- Lead contract renewal negotiations, manage pricing discussions, and secure contract extensions on favorable terms for both parties.
- Guide and mentor junior account managers in their development and growth.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long-term and short-term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Four to twelve weeks of fully paid parental leave based on tenure
- Thirteen paid holidays
- Additional flexible paid vacation and sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
