Additive Manufacturing Operations Manager
About The Position
The Additive Manufacturing Process and Capability Center (AMPCC) brings together additive manufacturing (AM) process and industrialization experts, equipment, and strategic collaborations to mature AM technology and manufacturing readiness. The center focuses on researching, developing, and deploying AM tools and processes for RTX business units. The Additive Manufacturing Operations Lead will manage operations and team capabilities, plan AM industrialization and capability expansion, and support development builds. The role also involves project scheduling and resource alignment, quality and process improvement, EHS and facilities readiness, equipment characterization, supplier and OEM engagement, and support for acquisition requirements and a production-relevant quality management system. The position is onsite in East Hartford, Connecticut, and requires U.S. citizenship and an active, existing DoD Secret security clearance after the first day.
Requirements
- Typically requires an advanced degree in a related field and a minimum of 5 years of relevant experience.
- Hands-on experience operating and maintaining advanced manufacturing equipment.
- Prior experience directly managing a team while collaborating with multiple related functions.
- At least 1 year of experience with quality management systems and standards such as AS and ISO.
- At least 1 year of experience troubleshooting electromechanical systems and controls at a basic level.
- At least 1 year of experience using MS Project, MES, ERP, or similar tools.
- Ability to work effectively in a multidisciplinary, collaborative team focused on innovation and delivery.
- Demonstrated verbal and written communication skills.
- U.S. citizenship and an active, existing DoD Secret security clearance after day 1; ability to obtain and maintain a U.S. government-issued security clearance.
- Availability on-call for high-priority business needs.
Nice To Haves
- Master’s degree in Industrial, Mechanical, Chemical, or Manufacturing Engineering, or a related technical field, with at least 5 years of industrial experience.
- Prior experience leading a team and interfacing with multiple support functions.
- Hands-on experience operating and maintaining laser powder bed fusion additive manufacturing equipment.
- Proactive, highly visible approach to leading and supporting an advanced technology development team, with a strong focus on continuous improvement.
- Strong planning, problem-solving, organizational, and project management skills for a dynamic project mix with competing priorities.
- Six Sigma Green Belt, RTX CORE Professional, or equivalent.
Responsibilities
- Manage a team executing AMPCC tasks, maintain smooth operations, and develop team skills and operational capabilities.
- Develop plans for near-term industrialization of additive manufacturing and expansion of capabilities.
- Execute and support development builds on additive manufacturing machines.
- Drive root cause and corrective action (RCCA) activities, capture lessons learned, and implement and document corrective actions.
- Support proposal development for new projects, processes, and equipment.
- Oversee project scheduling and align resources to meet milestones on time and within budget.
- Implement and enforce RTX CORE principles, including process improvement and 5S.
- Develop and maintain standard work documents, tools, and policies to support quality and consistency.
- Manage EHS and facilities activities to ensure readiness, improve operational efficiency, and maintain policy compliance.
- Operate advanced measurement devices for additive manufacturing machine characterization.
- Engage suppliers and machine OEMs on projects, RCCAs, and development opportunities.
- Support development of purchase-order language for FAT/SAT, maintenance documentation, service agreements, and other acquisition requirements.
- Support development and implementation of a production-relevant quality management system for additive manufacturing.
- Drive machine OEM compliance with technical requirements in purchase-order language.
- Be available on-call to support high-priority business needs.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Flexible work schedules
- Employee assistance program
- Employee Scholar Program
- Parental leave
- Paid time off
- Holidays
- Annual short-term and/or long-term incentive compensation programs may be available, depending on position level and collective-bargaining coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
