Additive Manufacturing Operations Manager

RTX • East Hartford, CT

14h • Onsite

About The Position

The Additive Manufacturing Process and Capability Center (AMPCC) brings together additive manufacturing process and industrialization experts, equipment, and strategic collaborations to mature the technology and manufacturing readiness of additive manufacturing (AM). It focuses on researching, developing, and deploying AM tools and processes for RTX business units. The Additive Manufacturing Operations Lead will manage AMPCC operations and contribute to improving and expanding its capabilities. Responsibilities may include leading a team, coordinating with AM development and production sites, supporting development builds, managing projects and resources, enforcing process improvement and quality practices, overseeing EHS and facilities activities, working with suppliers and machine OEMs, and developing acquisition and quality-system requirements.

This is an onsite, U.S.-based role in East Hartford, Connecticut. U.S. citizenship and an active, existing DoD Secret security clearance after day one are required. The candidate must also be able to obtain and maintain a U.S. government-issued security clearance and be available on call for high-priority business needs.

Requirements

• Typically requires a bachelor’s degree in a related field and a minimum of 10 years of relevant experience.
• Strong understanding of engineering principles and hands-on experience with additive equipment.
• Hands-on experience operating and maintaining laser powder bed fusion additive manufacturing equipment.
• Prior experience managing a team of at least 3 direct reports and collaboratively interfacing with multiple related functions.
• At least 3 years of experience with quality management systems and standards such as AS and ISO in an approval role.
• At least 3 years of experience troubleshooting electromechanical systems and controls.
• At least 3 years of experience using MS Project, MES, ERP, or similar tools.
• Effective performance in a multidisciplinary, collaborative team environment focused on innovation and delivery.
• Demonstrated verbal and written communication skills.
• Availability to be on call for high-priority business needs.
• U.S. citizenship and an active, existing DoD Secret security clearance required after day one; ability to obtain and maintain a U.S. government-issued security clearance.

Nice To Haves

• An advanced degree in Industrial, Mechanical, Chemical, or Manufacturing Engineering, or a related technical field, with a minimum of 7 years of industrial experience.
• A highly organized, visible, and proactive approach to leading and supporting an advanced technology development team, with a strong commitment to continuous improvement.
• Strong planning, problem-solving, organizational, and project management skills applied to a dynamic project portfolio with competing priorities.
• Six Sigma Black Belt, RTX CORE Expert, or equivalent.

Responsibilities

• Manage a team to execute tasks and ensure smooth functioning of the AMPCC while growing the team’s skills and operational capabilities.
• Coordinate with RTX AM development and production sites to improve operational efficiency.
• Develop short- and long-term strategies for future AM industrialization and capability expansion.
• Execute and support development builds on various AM machines.
• Drive root cause and corrective action (RCCA) activities, capture lessons learned, and implement and document corrective actions.
• Support proposal development for new projects, processes, and equipment.
• Oversee project scheduling and align resources to meet milestones on time and within budget.
• Implement and enforce RTX CORE principles, including process improvement and 6S, in AMPCC areas.
• Develop and maintain standard work documents, tools, and policies to support quality and consistency.
• Manage EHS and facilities activities to maintain AMPCC readiness, improve operational efficiency, and ensure policy compliance.
• Operate advanced measurement devices in support of AM machine characterization.
• Engage suppliers and machine OEMs on projects, RCCAs, and development opportunities.
• Lead development of purchase-order language for FAT/SAT, maintenance documentation, service agreements, and other acquisition requirements.
• Lead development and implementation of a production-relevant QMS for AM.
• Drive machine OEM compliance with technical requirements in purchase-order language for new equipment.
• Manage the indirect budget for operations and maintenance activities.
• Train employees in processes, ensuring robust documentation and knowledge transfer.

Benefits

• Healthcare benefits
• Wellness benefits
• Retirement benefits
• Work/life benefits
• Parental leave, including paternal leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability
• Long-term disability
• 401(k) match
• Flexible spending accounts
• Employee assistance program
• Employee Scholar Program
• Paid time off
• Holidays
• Annual short-term and/or long-term incentive compensation programs may be available, depending on position level and collective-bargaining coverage; these payments are not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager