Additive Manufacturing Operations Manager
About The Position
The Additive Manufacturing Process and Capability Center (AMPCC) brings together additive manufacturing (AM) process and industrialization experts, equipment, and strategic collaborations to mature AM technology and manufacturing readiness. It focuses on researching, developing, and deploying additive manufacturing tools and processes for RTX business units. The Additive Manufacturing Operations Lead will manage AMPCC operations and team development, coordinate with RTX AM development and production sites, and help shape strategies for AM industrialization and capability expansion. The role also supports development builds, quality management, equipment and facility readiness, project scheduling, supplier and OEM engagement, acquisition requirements, and operational budgets. The position is onsite in East Hartford, Connecticut, and requires U.S. citizenship and an active, existing DoD Secret security clearance after the first day.
Requirements
- Bachelor’s degree in a related field and a minimum of 10 years of relevant experience.
- Hands-on experience operating and maintaining laser powder bed fusion additive manufacturing equipment.
- Prior experience managing a team of at least three direct reports while working collaboratively with multiple related functions.
- At least three years of experience with quality management systems and standards such as AS and ISO in an approval role.
- At least three years of experience troubleshooting electromechanical systems and controls.
- At least three years of experience using MS Project, MES, ERP, or similar tools.
- Ability to work effectively in a multidisciplinary, collaborative team focused on innovation and delivery.
- Demonstrated verbal and written communication skills.
- Availability to provide on-call support for high-priority business needs.
- U.S. citizenship and the ability to obtain and maintain a U.S. government security clearance; an active and existing Secret clearance is required after day one.
Nice To Haves
- Advanced degree in Industrial, Mechanical, Chemical, or Manufacturing Engineering, or a related technical field, with at least seven years of industrial experience.
- Highly organized, visible, and proactive approach to leading and supporting an advanced technology development team, with a strong commitment to continuous improvement.
- Strong planning, problem-solving, organizational, and project management skills in a dynamic portfolio with competing priorities.
- Six Sigma Black Belt, RTX CORE Expert, or equivalent.
Responsibilities
- Manage a team executing AMPCC tasks, maintain smooth operations, and develop team skills and operational capabilities.
- Coordinate with RTX AM development and production sites to improve operational efficiency.
- Develop short- and long-term strategies for AM industrialization and capability expansion.
- Execute and support development builds on various additive manufacturing machines.
- Lead root cause and corrective action (RCCA) activities, document lessons learned, and implement corrective actions.
- Support proposal development for new projects, processes, and equipment.
- Oversee project scheduling and align resources to meet milestones on time and within budget.
- Implement and enforce RTX CORE principles, process improvement, and 6S in AMPCC areas.
- Develop and maintain standard work documents, tools, and policies to ensure quality and consistency.
- Manage environmental, health and safety (EHS) and facilities activities to ensure readiness, operational efficiency, and policy compliance.
- Operate advanced measurement devices for AM machine characterization activities.
- Engage suppliers and machine OEMs on projects, RCCAs, and development opportunities.
- Lead development of purchase-order language for FAT/SAT, maintenance documentation, service agreements, and other acquisition requirements.
- Lead development and implementation of a production-relevant quality management system for AM.
- Ensure machine OEM compliance with technical requirements in purchase-order language for new equipment.
- Manage the indirect budget for operations and maintenance activities.
- Train employees in processes and ensure robust documentation and knowledge transfer.
- Be available on call to support high-priority business needs.
Benefits
- Medical, dental, and vision insurance
- Life insurance
- Short-term and long-term disability insurance
- 401(k) match
- Flexible spending accounts
- Flexible work schedules
- Employee assistance program
- Employee Scholar Program
- Parental leave
- Paid time off and holidays
- Achievement awards
- Educational assistance
- Child/adult backup care
- Career development and recognition programs
- Potential eligibility for annual short-term and/or long-term incentive compensation programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
