Account Manager

Yazaki•Canton, MI

13d•Hybrid

About The Position

Yazaki is seeking an Account Manager to join its COMBU team in Canton, Michigan. The Account Manager is the primary commercial and relationship owner for an assigned strategic automotive OEM account. The role builds customer intimacy, protects and improves current-business profitability, and expands Yazaki’s ECI footprint by promoting its electronics and electrification portfolio. The Account Manager coordinates Yazaki resources to turn customer needs into qualified opportunities, competitive quotations, successful negotiations, and executable commercial agreements. The position develops customer relationships across multiple functions and levels, leads commercial activities and profitability efforts, promotes products and identifies business opportunities, and coordinates cross-functional execution. The role provides customer intelligence, forecasts, risks, and required decisions to leadership, and ensures customer commitments are assigned and followed through internally.

Requirements

Bachelor’s degree in Business or Engineering, or equivalent.
3–7 years’ experience in Account Management, Program Management, or technical relationship management.

Responsibilities

Build and maintain a multi-level relationship network across customer purchasing, engineering, program management, finance, and executive stakeholders.
Develop and execute a customer engagement plan, including account reviews, open-issue reviews, technology discussions, and executive touchpoints.
Understand and communicate customer strategy, organization, decision processes, sourcing direction, satisfaction signals, and competitor activity.
Serve as the central commercial and strategic point of contact for assigned customers.
Lead pricing strategy, quotation presentation, negotiation, contract review, and purchase-order closure.
Own commercial recovery activities, including engineering resources, tooling, design changes, extraordinary expenses, and macroeconomic impacts.
Monitor program profitability and coordinate corrective actions with finance, program management, costing, and manufacturing.
Maintain commercial issue tracking with clear owners, values, timing, and escalation paths.
Promote Yazaki’s ECI portfolio and connect customer needs with relevant product-line capabilities.
Partner with Senior Business Development Associates and engineering teams to identify and qualify pre-RFI, RFI, and RFQ opportunities.
Create customer-specific value propositions and coordinate technology workshops, capability presentations, and pursuit plans.
Maintain an account opportunity pipeline and advance opportunities through defined decision gates.
Coordinate cross-functional quote preparation and ensure commercial assumptions, costing, tooling, packaging, and timing are complete.
Provide leadership with customer intelligence, commercial forecasts, risks, and required decisions.
Ensure customer commitments are understood, assigned, and followed to closure internally.