Account Manager

U Trust Insurance Agency LLC • Vancouver, WA

14d • Onsite

About The Position

U Trust Insurance is hiring an Account Manager for its Vancouver, Washington office. The role supports existing clients, manages account-related administrative tasks and servicing requests, and helps maintain smooth communication between clients and internal departments. The position contributes to a positive client experience by ensuring account servicing and administrative processes are accurate and follow company procedures. This is an on-site position in a structured office environment, scheduled Monday through Friday from 8:00 AM to 4:00 PM.

U Trust Insurance is an insurance agency serving the U.S. market. The company emphasizes teamwork, consistency, and a high standard of service, and values dependable, detail-oriented employees who contribute in a professional office setting.

Requirements

• Experience in account management, customer support, or another client-facing position.
• Strong communication and organizational skills, including the ability to build rapport and maintain positive relationships with clients and partners.
• Ability to work accurately in a fast-paced environment.
• Strong sense of ownership and follow-through.
• Ability to prioritize and manage workload independently while working effectively with team members and internal departments.
• Comfort with technology and ability to quickly learn and navigate new software and systems.

Nice To Haves

• Insurance industry experience, including knowledge of insurance products, services, and markets.
• An active Property and Casualty insurance producer license; the company is willing to support candidates interested in obtaining one.
• Knowledge of Ukrainian or Russian.

Responsibilities

• Manage and support existing client accounts and related servicing requests.
• Handle client communication professionally and promptly.
• Follow up on open requests and help move them toward resolution.
• Keep client account and policy records complete, current, and organized.
• Maintain data consistency and integrity across CRM and ERP systems.
• Work with internal teams to support client needs.
• Help maintain a high level of service and attention to detail in daily operations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed