Account Manager (Clarksville, South Boston, South Hill Market)

BLUE RIDGE BEVERAGE COMPANY INC•Lynchburg, VA
•$60,000 - $65,000

About The Position

Blue Ridge Beverage Company, Inc. is hiring a full-time Account Manager/Salesperson to grow its beverage distribution business. Account Managers develop and maintain mutually beneficial partnerships with retail customers, using the company’s product portfolio and sales resources to maximize sales and profitability for both the retailer and the company. The role focuses on meeting customer expectations through accurate and timely orders, deliveries, product rotation, promotion execution, merchandising, and inventory management. The position covers the Clarksville, South Boston, and South Hill market; the listed job location is Lynchburg, Virginia.

Requirements

  • At least 2 years of experience in customer service or sales-related positions.
  • Demonstrated customer service skills.
  • Ability to work in a fast-paced environment and consistently demonstrate urgency.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Ability to work and solve problems with minimal supervision.
  • Proficiency with technology.
  • Strong interpersonal, listening, verbal, and written communication skills.
  • Valid driver’s license and excellent driving record.
  • Ability to pass a pre-employment drug screen that includes THC.
  • Ability to work nights and early mornings when required for training, team-building, or other circumstances.
  • Ability to perform frequent bending, stooping, standing, kneeling, reaching, pushing, pulling, and sitting; fine finger and hand manipulation; clear speaking; hearing for conversation; and seeing well enough to read and drive.
  • Ability to lift, move, and carry up to 25 pounds; frequently lift or move more than 50 pounds; and occasionally lift or move up to 150 pounds.
  • Ability to work in varying temperatures, including in a cooler.

Responsibilities

  • Develop and maintain customer partnerships to maximize sales and profitability for retailers and the company.
  • Meet monthly objectives, including order development, cooler resets, merchandising standards, product rotation, and customer satisfaction.
  • Follow account service schedules and route assignments as directed by management.
  • Execute retail programs, incentives, new brand rollouts, account-specific objectives, and volume goals.
  • Communicate with the manager about customer needs, opportunities, account progress, and potential issues.
  • Identify delivery and ordering opportunities based on storage, minimum-load requirements, and customer input, and recommend changes to the manager.
  • Reduce out-of-stocks and missed orders through accurate ordering, replacement orders, and redelivery to resolve problems.
  • Review customer accounts and update products, costing, pricing, and point-of-sale materials to support profitability and competitiveness.
  • Maintain quality-control standards in customer accounts in accordance with company procedures for stock rotation and exchanges.
  • Maintain professional internal and external relationships, demonstrate integrity, collaborate respectfully, build trust, communicate effectively, and show urgency in achieving goals.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical insurance, including health, dental, prescription, and vision care.
  • Paid time off, three scheduled paid holidays, and three floating holidays.
  • Basic life and AD&D insurance.
  • Short-term and long-term disability coverage.
  • Flexible spending accounts for health care and dependent care.
  • 401(k) retirement plan with employer contribution.
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