Channel Account Manager - Boston

Alkira•Boston, MA
•Onsite

About The Position

Alkira, a Lumen Connect Solution, is hiring a Channel Account Manager based in or near Boston to own and grow its partner ecosystem across the Northeast United States and Eastern Canada, including Toronto, Ottawa, and Montreal. The role recruits, enables, and drives revenue through VARs, GSIs, MSPs, TSDs/master agents, and cloud service providers, and develops cross-border relationships to expand Alkira's presence in both regions. The position reports to the VP of Channels and involves approximately 50% travel across the territory, including regular travel into Eastern Canada. The Channel Account Manager serves as the primary contact for territory partners and develops coverage plans, joint sales opportunities, partner pipeline, and revenue. The role also enables partner sales and technical teams to position, sell, and deliver Alkira's network infrastructure-as-a-service platform and related services. It works closely with direct sales, marketing, and sales engineering teams and represents Alkira at partner and industry events. The anticipated annual base salary range is $96,038–$160,051. Individual compensation depends on skills, experience, location, and other relevant factors. The posting describes Alkira as a fast-moving, AI-focused organization with a culture of clear expectations, trust, support, shared accountability, and collaboration.

Requirements

  • At least 5 years of experience in channel sales, partner account management, or alliances.
  • Established relationships with VARs, GSIs, MSPs, TSDs/master agents, or cloud service providers in the Northeast United States.
  • Strong understanding of enterprise IT infrastructure, cloud networking, and partner go-to-market motions.
  • Demonstrated success driving revenue through indirect sales and partner-led opportunities.
  • Ability to develop joint business plans, manage partner programs, and execute go-to-market strategies across a multi-market territory.
  • Excellent communication, presentation, and relationship-building skills.
  • Self-motivated and able to thrive in a fast-paced, high-growth startup environment.
  • Based in or near Boston.
  • Valid passport and ability to travel approximately 50% of the time, including regularly into Eastern Canada.

Nice To Haves

  • Experience in networking, cloud, or SaaS.
  • Experience with Canadian partners or cross-border sales.

Responsibilities

  • Recruit, onboard, and manage strategic channel partners across the Boston area, including VARs, GSIs, MSPs, TSDs/master agents, and cloud service providers.
  • Serve as the primary point of contact for territory partners, building relationships with executive sponsors, field sales teams, and technical teams.
  • Build and execute a coverage plan across key Northeast metros, including Boston and New York, prioritizing areas with the strongest partner and customer demand.
  • Drive pipeline and revenue growth through joint account planning, demand generation, and co-selling with territory partners.
  • Use Alkira Connect partner incentives, including tiered margins, rebates, MDF, and velocity incentives, to accelerate partner-sourced pipeline and time-to-first-deal.
  • Maintain accurate partner pipeline and forecast reporting in Alkira's CRM/PRM for channel and regional sales leadership.
  • Educate and certify partners on Alkira's NIaaS platform so their sales and technical teams can position, sell, and deliver Connect Services Attach Plays.
  • Execute partner program initiatives, incentives, and joint marketing campaigns across the territory.
  • Run and support partner trainings, roadshows, and events in the Northeast United States and Eastern Canada.
  • Work with direct sales, marketing, and sales engineering teams to align on territory channel initiatives and joint opportunities.
  • Identify new partner opportunities across target verticals in the Northeast United States and Eastern Canada.
  • Represent Alkira at partner events, industry conferences, and customer-facing engagements throughout the territory, including travel into Canada as needed.
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