Account Manager - Water and Process Chemicals

Veolia Environnement SA•McPherson, KS

About The Position

Veolia is seeking an Account Manager in its Chemical Solutions and Monitoring (CSM) division to work with customers across diverse industries and develop chemical water and process treatment solutions. The role combines sales with technical advising and customer relationship management, with a focus on improving water and energy sustainability, profitability, and asset protection. The Account Manager develops and optimizes treatment programs, interprets customer data, communicates recommendations, executes account-management plans, grows revenue, and pursues profitable business opportunities while following environmental, health, and safety policies.

Requirements

  • Bachelor's degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical) is preferred; alternatively, at least 8 years of direct field and water-treatment industry experience qualifies. High school education is required.
  • Experience in chemical water and process treatment.
  • At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
  • Experience with consultative selling and technical solution development.
  • Full, valid driver's license; a learner’s permit or G1/G2 class does not qualify.
  • Technical curiosity and strong problem-solving skills.
  • Proficiency in mathematical calculations and chemistry concepts.
  • Ability to conduct sample analysis and testing, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
  • Strong interpersonal and communication abilities.
  • Customer-focused mindset and active listening skills.
  • Excellent time management in fast-paced environments.
  • Ability to work independently and collaboratively as part of a team.
  • Comfort working in industrial environments.
  • Openness to continuous learning and professional development.
  • Physical capability to lift and carry up to 50 lbs as needed; frequency varies by worksite.
  • Willingness to travel.

Nice To Haves

  • Bachelor's degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical).

Responsibilities

  • Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications.
  • Conduct sample testing and prepare Technical Service Reports that analyze customer data, interpret results, and recommend operational improvements.
  • Execute the Account Management Excellence Program, including Service Plans, Value Generation Plans, and Business Reviews.
  • Plan and communicate Value Generation Plans through projects that promote water and energy sustainability and improve asset protection.
  • Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
  • Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for year-over-year growth.
  • Follow all EHS policies and procedures and work safely.
  • Build customer relationships and provide technical advice and solutions.

Benefits

  • Medical, dental, and vision insurance starting day 1.
  • Life insurance.
  • Paid time off.
  • Paid holidays.
  • Parental leave.
  • 401(k) plan.
  • Flexible spending and health savings accounts.
  • AD&D insurance.
  • Disability insurance.
  • Tuition reimbursement.
  • Competitive benefits and flexible work arrangements.
  • Leadership development and career advancement opportunities.
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