Technical Account Manager - Water Treatment Chemicals

Water Technologies•Schenectady, NY

19h

About The Position

Veolia is seeking an Account Manager in its Chemical Solutions and Monitoring (CSM) division to work with customers across diverse industries and develop chemical water-treatment solutions. The role combines technical advising, customer relationship management, and sales, helping customers improve water and energy sustainability, profitability, and asset protection. Travel is minimal overnight and mostly during the day. The position offers a defined path for growth and success within Veolia.

Requirements

A bachelor's degree or equivalent in biology, chemistry, environmental science, or engineering/technology (chemical, industrial, or mechanical) is preferred; alternatively, at least 8 years of direct field and water-treatment industry experience qualifies, with high school education required.
Experience in chemical water and process treatment.
At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
Experience with consultative selling and technical solution development.
A full valid driver's license; learner's permits and G1/G2 licenses do not qualify.
Technical curiosity and strong problem-solving skills.
Proficiency in mathematical calculations and chemistry concepts.
Ability to perform sample analysis and testing, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
Strong interpersonal and communication abilities, active listening skills, and a customer-focused mindset.
Excellent time management and ability to work in fast-paced environments, independently and collaboratively.
Comfort working in industrial environments.
Ability to lift and carry up to 50 lbs as needed; frequency varies by worksite.

Nice To Haves

Openness to continuous learning and professional development.

Responsibilities

Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, and Memchem.
Conduct sample testing and prepare technical service reports that analyze customer data, interpret results, and recommend operational improvements.
Execute the Account Management Excellence Program, including service plans, value generation plans, and business reviews.
Plan and communicate value generation projects that support water and energy sustainability and improve asset protection.
Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities.
Follow all environmental, health, and safety policies and procedures.