Technical Account Manager - Water Treatment Chemicals

Veolia Environnement SA•City of Schenectady, NY

1d•$85,000 - $105,800

About The Position

Veolia is seeking an Account Manager for its Chemical Solutions and Monitoring (CSM) division to work with customers across diverse industries, developing chemical water treatment solutions and serving as a trusted technical advisor. The role focuses on building customer relationships and delivering solutions that improve water and energy sustainability, profitability, and asset protection. Overnight travel is minimal, with travel mostly during the day. The position offers a defined path for growth and success, technical and commercial training, career advancement opportunities, and incentive compensation eligibility with account assignment opportunities.

Requirements

Bachelor's degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical) is preferred; alternatively, at least 8 years of direct field and water treatment industry experience qualifies. High school education is required.
Experience in chemical water and process treatment.
At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
Experience with consultative selling and technical solution development.
Full valid driver's license; learner's permits and G1/G2 licenses do not qualify.
Technical curiosity and strong problem-solving skills.
Proficiency in mathematical calculations and chemistry concepts.
Ability to conduct sample analysis and testing, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
Strong interpersonal and communication abilities.
Customer-focused mindset and active listening skills.
Excellent time management in fast-paced environments.
Ability to work independently and collaboratively as part of a team.
Comfort working in industrial environments.
Openness to continuous learning and professional development.
Physical ability to lift and carry up to 50 lbs as needed; frequency varies by worksite.
Must be eligible to lawfully work in the U.S. immediately; the employer will not sponsor U.S. work authorization.

Nice To Haves

Bachelor's degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical).

Responsibilities

Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, and Memchem.
Conduct sample testing and prepare Technical Service Reports that analyze customer data, interpret results, and recommend operational improvements.
Execute the Account Management Excellence Program, including service plans, value generation plans, and business reviews, to demonstrate customer value.
Plan and communicate value generation projects that advance water and energy sustainability and improve asset protection.
Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities to support year-over-year growth.
Follow all environmental, health, and safety policies and procedures.