Account Representative - Water Treatment Chemicals

Veolia Environnement SA•City of Albany, NY
•$80,000 - $90,000

About The Position

The Account Representative joins Veolia’s Chemical Solutions and Monitoring (CSM) division in a technical sales development role focused on water treatment chemicals. Under Account Manager guidance, the position supports chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications. The role combines field learning, technical analysis, customer engagement, and sales-process training, with an opportunity to develop customer relationship and commercial skills. The position is designed as a stepping stone to Account Manager. After demonstrating commercial excellence, the successful employee may progress to direct customer responsibility and independent account management. Success includes contributing to customer interactions, producing high-quality analysis and reports, advancing sales-process knowledge, building customer relationships, and supporting business reviews and proposals.

Requirements

  • 2–4 years of experience in an industrial environment.
  • A full, valid driver's license and willingness to travel; a learner’s permit or G1/G2 class does not qualify.
  • Technical curiosity and strong problem-solving skills.
  • Proficiency in mathematical calculations and chemistry concepts.
  • Excellent communication and interpersonal abilities.
  • A customer-focused mindset and eagerness to learn sales processes.
  • Strong analytical and report-writing capabilities.
  • Ability to work collaboratively under mentorship.
  • Comfort working in industrial environments.
  • Commitment to continuous learning and professional development.
  • Physical capability to lift and carry up to 50 lbs as needed; frequency varies by worksite.

Nice To Haves

  • Bachelor’s degree in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical); preferred.
  • Affinity for customer-facing or sales environments.

Responsibilities

  • Assist in analyzing and optimizing chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications under Account Manager guidance.
  • Conduct testing, run analyses, and prepare technical reports for Account Manager review and final approval.
  • Participate in business reviews and proposal development while learning consultative selling techniques.
  • Support Account Management Excellence Program activities, including Service Plans and Value Generation Plans.
  • Gain hands-on experience in industrial environments and develop customer relationship skills.
  • Learn revenue management, margin analysis, and commercial negotiation fundamentals.
  • Follow all EHS policies and procedures and work safely at all times.

Benefits

  • Medical, dental, and vision insurance starting Day 1.
  • Life insurance.
  • Paid time off.
  • Paid holidays.
  • Parental leave.
  • 401(k) plan with a 3% default contribution plus matching.
  • Flexible spending and health savings accounts.
  • AD&D insurance.
  • Disability insurance.
  • Tuition reimbursement.
  • Comprehensive technical and commercial training.
  • Career advancement opportunities.
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