Account Representative - Industrial Water Treatment

Veolia Environnement SA•Lubbock, TX

About The Position

Join Veolia’s Chemical Solutions and Monitoring (CSM) division as an Account Representative and develop a career in technical sales while contributing to innovation and sustainability. Under Account Manager guidance, the role supports chemical treatment programs, technical analysis and reporting, customer engagement, and commercial development in industrial water treatment applications. The position provides hands-on field learning and training in consultative selling, revenue management, margin analysis, and commercial negotiation. It is designed as a pathway to Account Manager, with direct customer responsibility and independent account management available after demonstrating commercial excellence.

Requirements

  • 2–4 years of experience in an industrial environment.
  • Affinity for customer-facing or sales environments.
  • Full valid driver's license; a learner’s permit or G1/G2 class does not qualify.
  • Technical curiosity and strong problem-solving skills.
  • Proficiency in mathematical calculations and chemistry concepts.
  • Excellent communication and interpersonal abilities.
  • Customer-focused mindset and eagerness to learn sales processes.
  • Strong analytical and report-writing capabilities.
  • Ability to work collaboratively under mentorship.
  • Comfort working in industrial environments.
  • Commitment to continuous learning and professional development.
  • Physical capability to lift and carry up to 50 lbs as needed; frequency varies by worksite.

Nice To Haves

  • Bachelor's degree in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical) is preferred.

Responsibilities

  • Assist in analyzing and optimizing chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications under Account Manager guidance.
  • Conduct testing and analysis and write technical reports for Account Manager review and final approval.
  • Participate in business reviews and proposal development while learning consultative selling techniques.
  • Support Account Management Excellence Program activities, including Service Plans and Value Generation Plans.
  • Gain hands-on experience in industrial environments and develop customer relationship skills.
  • Learn revenue management, margin analysis, and commercial negotiation fundamentals.
  • Follow all EHS policies and procedures and work safely.
  • Demonstrate commercial excellence through participation in customer interactions, contribute to business reviews and proposals, and build foundational customer relationship skills.
  • Progress toward qualifying for promotion to Account Manager by demonstrating commercial competency.

Benefits

  • Medical, dental, and vision insurance starting Day 1
  • Life insurance
  • Paid time off
  • Paid holidays
  • Parental leave
  • 401(k) plan with 3% default contribution plus matching
  • Flexible spending and health savings accounts
  • AD&D insurance
  • Disability insurance
  • Tuition reimbursement
  • Comprehensive technical and commercial training
  • Career advancement opportunities
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