Technical Account Manager - Water Treatment Chemicals

Water Technologies•Saratoga Springs, NY

20h

About The Position

Veolia is hiring an Account Manager in its Chemical Solutions and Monitoring (CSM) division to work with customers across diverse industries. The role develops and optimizes chemical water-treatment solutions, builds trusted customer relationships, and provides technical advice to improve water and energy sustainability, profitability, and asset protection. The position involves mostly day travel and minimal overnight travel, with opportunities for growth within Veolia. The Account Manager analyzes customer samples and data, prepares technical service reports, and recommends operational improvements. The role also executes Veolia’s Account Management Excellence Program, including service plans, value generation plans, and business reviews. Responsibilities include meeting revenue targets, managing margins and price escalations, conducting commercial negotiations, and developing profitable recurring business. The employee must follow environmental, health, and safety policies and be comfortable working in industrial environments. The position offers incentive compensation eligibility and account assignment opportunities. Veolia provides technical and commercial training and career advancement opportunities. Applicants must be immediately eligible to work lawfully in the United States; the employer will not sponsor work authorization.

Requirements

Bachelor’s degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical) is preferred; alternatively, at least 8 years of direct field and water-treatment industry experience qualifies. High school education is required.
Experience in chemical water and process treatment.
At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
Experience with consultative selling and technical solution development.
Full valid driver’s license; learner’s permits and G1/G2 class licenses do not qualify.
Technical curiosity and strong problem-solving skills.
Proficiency in mathematical calculations and chemistry concepts.
Ability to conduct sample analysis and testing, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
Strong interpersonal and communication abilities, including active listening.
Customer-focused mindset and excellent time management in fast-paced environments.
Ability to work independently and collaboratively.
Comfort working in industrial environments.
Ability to lift and carry up to 50 lbs as needed; frequency varies by worksite.
Must be eligible to lawfully work in the United States immediately; employer will not sponsor work authorization.

Nice To Haves

Openness to continuous learning and professional development.

Responsibilities

Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, and Memchem.
Conduct sample testing and prepare technical service reports that analyze customer data, interpret results, and recommend operational improvements.
Execute the Account Management Excellence Program, including service plans, value generation plans, and business reviews to demonstrate customer value.
Plan and communicate value generation projects that support water and energy sustainability and improve asset protection.
Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for year-over-year growth.
Work safely and follow all environmental, health, and safety policies and procedures.
Travel to customer locations, primarily for day trips, with minimal overnight travel.